| Excerpt |
|---|
| Use your existent custom CRM application and integrate it with the xCally Phonebar. |
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| PARAMETER | DESCRIPTION |
|---|---|
| QUEUE | Queue name |
| UNIQUEID | Call unique ID |
| CALLERID | Caller ID set on the dialplan or IVR |
| CALLERIDNUM | Caller number, the value of CALLERID(num) variable |
| CALLERIDNAME | Caller name (if any), the value og CALLERID(name) variable |
| PEER | SIP Name |
| DATE | Current date in format YYYYMMDD |
| TIME | Current time in format hhmmss |
| TIMESTAMP | Current timestamp in format YYYYMMDDhhmmss |
| USERNAME | Agent's username |
| CALLDATA | Custom data |
| EXTRAINFO | Extravar value |
| Note | ||
|---|---|---|
| ||
Each parameter must be used in the URL with {} (e.g ....callid={UNIQUEID}&ordernum={CALLDATA} ) |
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