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Reachability
In order for VIDAOO to properly send the Video Calls to the XCALLY platform it is mandatory to open the VIDAOO public address - TCP port 443
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on your XCALLY Machine:
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35.
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180.
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105.
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193
If you use iptables on XCALLY, please ensure you open it:
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nano/etc/sysconfig/iptables
insert the following line:
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-A INPUT -
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s 3.248.184.180 -p tcp -m tcp --dport 443 -j ACCEPT
restart your iptables:
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service iptables restart
SSL Certificates
In order for the Vidaoo service to properly work with your XCALLY MOTION machine, it is mandatory to setup a valid SSL certificate inside your XCALLY motion instance.
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If you get the following ERROR whenever you try to place a vidaoo call to an XCALLY
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machine the it means the https certificates are not properly installed on your XCALLY Motion server:
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If this is the case, please check your SSL https certificate, for example by
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using the following URL:
https://www.sslshopper.com/ssl-checker.html
You must get all the checks OK (having only some partial OK is not enough):
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