Pre-Requisites

Please read carefully the requirements described HERE before installing!

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Phonebar Changelog:

Version 5.1.33.0

20 Oct 2022

• [PBAR-446] Screen recording button is enabled also when the option is disabled

Version 5.1.33.0

05 Oct 2022

• [PBAR-444] Added two factor authentication

Version 5.1.32.0

21 Sep 2022

Click here for latest versions.

Version 5.1.31.0

08 Jan 2020

• [PBAR-301] Added compatibility with TLS 1.2
• [PBAR-336] Added Screen Recording feature
• Minor fix and improvements

Version 5.1.30.0

• Fixed issue with partial pause (agent is not able to answer the call when ready on voice channel)
• [PBAR-367] Improved check on Remote Control port (remote control not started if port is not available)
• Fixed issue with Logout action (action not completed if XCALLY server is not reachable)
• [PBAR-377] Added endpoint for Start and Stop Video Recordings
• Minor fix and improvements

Version 5.1.29.0

03 Apr 2019

• [PBAR-372] Added check for multiple requests during Pause/Unpause actions
• Minor fix and improvements

Version 5.1.28.0

07 Mar 2019

• Fixed issue with Remote Control (started without defined port)
• Fixed issue with TCP protocol
• [PBAR-269] Removed blank space on input dial
• [PBAR-118] Fixed attended transfer and conference API endpoint
• [PBAR-341] Removed notification for Group messages
• [PBAR-325] Fixed users order in Messenger section
• Minor fix and improvements

Version 5.1.27.0

16 Jan 2019

• [PBAR-167] Fixed issue on agent status timer (not aligned with correct value)
• [PBAR-341] Fixed issue on Messenger (agent notified for messages exchanged by other agents/users)
• Added default sort by time in Call History
• [PBAR-331] Added Remember Me implementation ¹
• [PBAR-338] Fixed issue on api/agents endpoint (it returns a malformed response)
• [PBAR-345] Fixed issue on Logout action (action not performed)
• [PBAR-343] Fixed issue on Unanswered calls badge (badge not displayed even if the option was enabled)
• Minor fix and improvements

¹It requires at least version 2.0.71 of XCALLY Motion

Version 5.1.26.0

28 Nov 2018

• [PBAR-271] Improved change password management
• [PBAR-325] Fixed issue on Messenger (not working if total number of agents is greater than 250)
• [PBAR-326] Fixed issue on available pause list (active pause name duplicated)
• [PBAR-295] Improved check for simultaneous logins with the same credentials
• [PBAR-306] Added multiple pause type management for JAWS integration
• [PBAR-315] Fixed issue on Busylight integration (ACW pause)
• Minor fix and improvements

Version 5.1.25.0

10 Oct 2018

• [PBAR-306] Added Partial Channel pause management
• [PBAR-305] Added Blind Transfer keystrokes
• Fixed issue on Booked Pause feature
• Added Out Prefixes management¹

¹It requires at least version 2.0.66 of XCALLY Motion

Version 5.1.24.0

12 Sep 2018

• [PBAR-191] Enable/disable Phonebar Updates capability (content available from Motion 2.0.59)
• [PBAR-272] Improved Phonebar Updates capability based on Motion license
• [PBAR-288] Apply custom Phonebar Update repository (content available from Motion 2.0.59)
• [PBAR-287] Added JAWS integration 
• [PBAR-290] Fixed value of isHelp property in /api/calls API endpoint
• [PBAR-295] Added check for simultaneous logins with the same credentials
• Fixed LOGININPAUSE pause type on re-login
• Fixed issue on Booked Pause feature
• Added video recording for Agent Desktop
• Minor fix and improvements
  
  
  
  

Version 5.1.23.0

06 Jun 2018 

• [PBAR-282] Fixed issue about login without password perpteual loading
• Improvement and bugs fixing in Messenger
• [PBAR-280] Attended Transfer bugs fixing
  
  

Version 5.1.22.0

29 May 2018  

• Improved Change Password feature (new password must be different by old password)
• Added Multi language support
• Improvement and bug fixing in Messenger feature
• Minor bug fixing

Version 5.1.21.0

15 May 2018  

• [PBAR-266]  Added function select text in Internal Messenger messages
• [PBAR-261] Fixed busy-light colors with pause and ready status
• Added Change Password for the Agent
• Added Change Password for the Agent on expiration (only if Security Suite is activated)
• Change Password for the Agent at first login  (only if Security Suite is activated)

Version 5.1.20.0

10 Apr 2018  

• [PBAR-167] [PBAR-233] [PBAR-249] Pause Management Fixing (Timer, Name length, Status after PC Standby, etc.) 
• [PBAR-222] Fixed number copy & paste
• [PBAR-255] Fixed outbound record button status change
• [PBAR-224] Audio Management fix for Windows 7
• Login in Pause improved (it needs Motion version 2.0.43 minimum)
• Minor bugs fixing

Version 5.1.19.0

07 Mar 2018  

• Added Omni Channel interaction notification
• Added Internal Messenger
• [PBAR-224] Improved Audio management
• Minor bug fixing

Version 5.1.18.0

02 Feb 2018  

• [PBAR-247] Fixed Motionbar Trigger not displayed
• Minor bug fixing

Version 5.1.17.0

31 Jan 2018  

• Fixed Agent Logout issue
• Minor bug fixing

Version 5.1.16.0

30 Jan 2018  

• [PBAR-242] Added Swedish language
• [PBAR-240] TCP transport
• [PBAR-237] Double call with AutoAnswer
• [PBAR-234] Logout notification fixing
• [PBAR-152] Added Recording management
• [PBAR-210] Fixed Motion SSO with OmniDesktop button
• Minor bug fixing

Version 5.1.15.0

14 Dec 2017  

• Fixed column names and tooltips (Queue List)

• Added Polish translation
• [PBAR-224] Audio speakers fix

Version 5.1.14.0

01 Dec 2017  

• Fixed Login in Pause issue

• Added Dial and Transfer buttons in Queue List (minimum Motion V 2.0.38 is required)

• Removed tone after call hangup

Version 5.1.13.0

28 Nov 2017 

• Added Queue list
• Added Transfer button (Blind Transfer) in Agent Presence view
• Fixed notification issue with double call on busy agent
• Minor bug fixing

Version 5.1.12.0

14 Nov 2017 

• [PBAR-215] Enable/Disable DTMF Tone
  
• [PBAR-218] Added beep on Answer
• [PBAR-219] AutoAnswer Delay

Version 5.1.11.0

26 Oct 2017  

• Added Agents Presence
• Added Multi languages support
• [PBAR-194] Added Ringtone management
• [PBAR-212] Fixed scroll in Call History window
• [PBAR-197] Agent Pause list disappear after 5 seconds
• Minor fix and improvement

Version 5.1.10.0

12 Oct 2017  

• [PBAR-195] Disabled sound on Dial Pad press
• Added Connection Status badge (Socket and Network)
• Added character limitation for Caller ID on Call box
• Minor fix and improvement

Version 5.1.9.0

28 Sep 2017 

• [PBAR-182] Fixed Issue on Transfer Call 
• Added possibility to sort and clear entries in Call History panel
• Added Phonebar Documentation link

Version 5.1.8.0

21 Sep 2017  

• Do Not Disturb (DND) could be disabled
• Resolved Call History issues:
  • Wrong duration for lost calls
  • Duplicated entry when Agent is busy
• Removed No Reply and Busy forwarding options
• Settings icon is replaced by Agent Avatar (Agent default image if Avatar is not set)
• Fixed Remember Me issue
• Improved Busylight support

Version 5.1.7.0

14 Sep 2017  

• Fixed missed call counter

• Fixed Call History issue

• Improved Ring in Use management (second call is ignored)

• Handle space in input dial number
• Added Do Not Disturb (DND) feature (Incoming call is declined if the called is in pause)
• Changed Ring Tone
• Added Unconditional forwarding management

Version 5.1.6.0

07 Sep 2017  

• Show Motion V1 or V2 inside the About section

• Added Badge counter for unanswered incoming calls

• ACW fix
• Scrollbar support for multi call management
• WEB POPUP can now be minimised
• Fixed the exceeding license message
• Fixed the SIP re-registration (120 seconds by default - it can be changed on the Motion GUI)
• Clipboad past improvement
• Fixed proper message for missing audio device

Version 5.1.5.0

01 Sep 2017  

• Dialpad optimised
• Click on Call History button optimised

Version 5.1.4.0

31 Aug 2017  

• ICMP is not required
• Improved Call Histories
• Improved UI response 

Version 5.1.3.0

29 Aug 2017  

• Fixed Busy Light integration
• Minor User Interface fixes
• Disabled input special characters

Click HERE for Versions before 5.1.3.0