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Dashboard and real-time section are slower than expected

 


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In some sites with high load of calls and more than 100 50 queues and 100 agents, you might encounter performance issues on the dashboard and real-time sections (low response time or inconsistent data, for example).

From the 2.4.34 release, we added some feature the following options to improve the performance:

  • agents and queues list pagination in the dashboard monitor
  • response time improvement in the real-time agent section
  • option to disable the charts in Settings -> General General section:

 

 

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