If you want to us the XCALLY Phone bar API with https support, you will need to install proper SSL certificates in each Windows machine of your contact center agents.
This is a general guideline, not official and not fully comprensive, just to help you in accomplish accomplishing it.
Please refer to your IT manager and system administrator to properly install your SSL certificates.
Please note this configuration is intended ONLY for advanced expert users
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You can retrieve the thumbprint from the mmc.exe console (su macchine italiane รจ la property / personal identification)
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