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Excerpt
Do you have issues when you apply a new license key or when you try to update XCALLY?

 

1.

Please check that your ports (80, 443, 8080 and 3306) can reach our

Please send us the public IP you obtain from:

Code Block
curl http://bot.whatismyipaddress.com/

 

In this way we can check if it is enabled.

 

2.If you still have problems, also after the check of the IP, please verify that the following outgoing TCP ports are open to the host provisioning.xcally.com, using the following commands::

TCP 80, 443, 8080, 3306

Code Block
telnet provisioning.xcally.com 80

telnet provisioning.xcally.com 443

...


telnet provisioning.xcally.com 8080

...


telnet provisioning.xcally.com 3306

 

2.Please send us the public IP you obtain from:

curl http://bot.whatismyipaddress.com/