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Last Version

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5.68.0.0

09 Sep

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Previous Versions

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5.57.01.0

29 Aug

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5.47.0.0

Jun 2024

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5.2.0.0

This is the last version supported on V2 Servers.
Consider disabling in settings the phonebar auto updater if you use V2
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Phonebar Changelog:

Version 5.8.0.0

[XM-3471][XS-12545] Update on auto-pause after ending outbound call: if agent is unpaused by the admin and he does an outbound call, at the end of the conversation his status remains idle correctly

[XM-3478][XS-12559] Update on Realtime pause filter for Phonebar Agent, if chosen pause contains lowercase letters in name: with this fix the filter pause works correctly for all pause names

[XM-3486][XS-12428] Update on call counter for outbound calls: on the Phonebar the counter begins at call start and resets correctly when the call is answered

[XM-3504][XS-12584] Update on trigger events: if a user is logged in with the phonebar and a trigger of type Motion Bar/Popup is set, when an agent receives a call invoking the trigger, the User logged in with the phonebar should not invoke the trigger itself

Version 5.7.1.0

[XM-3436][XS-12518] Fixed an issue concerning 5.7.0.0 release causing an error on omni desktop

Version 5.7.0.0

[XM-278] Adding an API endpoint for Agent information

[XM-305] Adding an endpoint to start and stop call recordings → https://xcally.atlassian.net/wiki/spaces/XM/pages/1845789052/Phonebar+Agent#Endpoint-for-start-and-stop-call-recording

[XM-3015][XS-10574][XS-11712] Adding the ClickToCall option for users (not admins)

[XM-3363][XS-12354] Update to display correctly special characters in CALLERID(name)

[XM-3392] Adding support for the OPUS codec

Version 5.6.0.0

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