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Excerpt
Do you have issues when you apply a new license key or when you try to update XCALLY?

 

1.Please send us the public IP you obtain from:

curl http
Code Block
curl http://bot.whatismyipaddress.com/

 

In this way we can check if it is enabled.

 

2.If you still have problems, also after the check of the IP, please verify that the following outgoing TCP ports are open to the host provisioning.xcally.com:

TCP 80, 443, 8080, 3306

Code Block
telnet provisioning.xcally.com 80

telnet provisioning.xcally.com 443

telnet provisioning.xcally.com 8080

telnet provisioning.xcally.com 3306