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Pre-Requisites

Please read carefully the requirements described HERE before installing!


Download last Version:


Click on the Icon  and download the Motion Phonebar:


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5.1.23.0

 

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Download Previous Versions:


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5.1.22.0

 

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replaced by 5.1.23.0

5.1.21.0

 

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5.1.20.0

 

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5.1.19.0

 

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5.1.18.0

 

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5.1.17.0

 

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5.1.16.0

 

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5.1.15.0

 

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5.1.14.0

 

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5.1.13.0

 

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5.1.12.0

 

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5.1.11.0

 

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5.1.10.0

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5.1.9.0

 

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5.1.8.0

 

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5.1.7.0

 

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5.1.6.0

 

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5.1.5.0

 

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5.1.4.0

 

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5.1.3.0

 

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Phonebar Changelog:


In the next releases we will issue a new login control based on Agent Typology: please make sure that your agent's configuration is fully mapped on the right typology (namely Phonebar, External and WebRTC) to avoid login issue.



Version 5.1.23.0

 



  • [PBAR-282] Fixed issue about login without password perpteual loading
  • Improvement and bugs fixing in Messenger
  • [PBAR-280] Attended Transfer bugs fixing




Version 5.1.22.0


  


From this version, the Universal Bar is compatible with XCALLY Motion and XCALLY Shuttle releases


  • Improved Change Password feature (new password must be different by old password)
  • Added Multi language support
  • Improvement and bug fixing in Messenger feature
  • Minor bug fixing




Version 5.1.21.0


  


  • [PBAR-266]  Added function select text in Internal Messenger messages
  • [PBAR-261] Fixed busy-light colors with pause and ready status
  • Added Change Password for the Agent
  • Added Change Password for the Agent on expiration (only if Security Suite is activated)
  • Change Password for the Agent at first login  (only if Security Suite is activated)




Version 5.1.20.0

  


  • [PBAR-167] [PBAR-233] [PBAR-249] Pause Management Fixing (Timer, Name length, Status after PC Standby, etc.) 
  • [PBAR-222] Fixed number copy & paste
  • [PBAR-255] Fixed outbound record button status change
  • [PBAR-224] Audio Management fix for Windows 7
  • Login in Pause improved (it needs Motion version 2.0.43 minimum)
  • Minor bugs fixing




Version 5.1.19.0

  

  • Added Omni Channel interaction notification
  • Added Internal Messenger
  • [PBAR-224] Improved Audio management
  • Minor bug fixing




Version 5.1.18.0

  

  • [PBAR-247] Fixed Motionbar Trigger not displayed
  • Minor bug fixing




Version 5.1.17.0

  

  • Fixed Agent Logout issue
  • Minor bug fixing




Version 5.1.16.0

  

  • [PBAR-242] Added Swedish language
  • [PBAR-240] TCP transport
  • [PBAR-237] Double call with AutoAnswer
  • [PBAR-234] Logout notification fixing
  • [PBAR-152] Added Recording management
  • [PBAR-210] Fixed Motion SSO with OmniDesktop button
  • Minor bug fixing



Version 5.1.15.0

  

  • Fixed column names and tooltips (Queue List)

  • Added Polish translation
  • [PBAR-224] Audio speakers fix

Version 5.1.14.0

  

  • Fixed Login in Pause issue

  • Added Dial and Transfer buttons in Queue List (minimum Motion V 2.0.38 is required)

  • Removed tone after call hangup

Version 5.1.13.0

 

  • Added Queue list
  • Added Transfer button (Blind Transfer) in Agent Presence view
  • Fixed notification issue with double call on busy agent
  • Minor bug fixing


Version 5.1.12.0

 

  • [PBAR-215] Enable/Disable DTMF Tone
  • [PBAR-218] Added beep on Answer
  • [PBAR-219] AutoAnswer Delay

Version 5.1.11.0

  

  • Added Agents Presence
  • Added Multi languages support
  • [PBAR-194] Added Ringtone management
  • [PBAR-212] Fixed scroll in Call History window
  • [PBAR-197] Agent Pause list disappear after 5 seconds
  • Minor fix and improvement


Version 5.1.10.0

  

  • [PBAR-195] Disabled sound on Dial Pad press
  • Added Connection Status badge (Socket and Network)
  • Added character limitation for Caller ID on Call box
  • Minor fix and improvement

Version 5.1.9.0

 

  • [PBAR-182] Fixed Issue on Transfer Call 
  • Added possibility to sort and clear entries in Call History panel
  • Added Phonebar Documentation link

Version 5.1.8.0

  

  • Do Not Disturb (DND) could be disabled
  • Resolved Call History issues:
    • Wrong duration for lost calls
    • Duplicated entry when Agent is busy
  • Removed No Reply and Busy forwarding options
  • Settings icon is replaced by Agent Avatar (Agent default image if Avatar is not set)
  • Fixed Remember Me issue
  • Improved Busylight support

Version 5.1.7.0

  

  • Fixed missed call counter

  • Fixed Call History issue

  • Improved Ring in Use management (second call is ignored)

  • Handle space in input dial number
  • Added Do Not Disturb (DND) feature (Incoming call is declined if the called is in pause)
  • Changed Ring Tone
  • Added Unconditional forwarding management

Version 5.1.6.0

  

  • Show Motion V1 or V2 inside the About section

  • Added Badge counter for unanswered incoming calls

  • ACW fix
  • Scrollbar support for multi call management
  • WEB POPUP can now be minimised
  • Fixed the exceeding license message
  • Fixed the SIP re-registration (120 seconds by default - it can be changed on the Motion GUI)
  • Clipboad past improvement
  • Fixed proper message for missing audio device

Version 5.1.5.0

  

  • Dialpad optimised
  • Click on Call History button optimised

Version 5.1.4.0

  

  • ICMP is not required
  • Improved Call Histories
  • Improved UI response 

Version 5.1.3.0

  

  • Fixed Busy Light integration
  • Minor User Interface fixes
  • Disabled input special characters



Click HERE for Versions before 5.1.3.0



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