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Pre-Requisites

Please read carefully the requirements described HERE before installing!


Download last Version:


Click on the Icon  and download the Motion Phonebar:


VersionDateDownload
5.1.34.0



Download Previous Versions:


VersionDateDownload
5.1.33.0replaced by 5.1.34.0
5.1.32.0replaced by 5.1.33.0
5.1.31.0

5.1.30.0

 

replaced by 5.1.31.0
5.1.29.0

 

5.1.28.0

 

5.1.27.0

 

5.1.26.0

 

5.1.25.0

 

5.1.24.0

 

5.1.23.0

 

5.1.22.0

 

replaced by 5.1.23.0

5.1.21.0

 

5.1.20.0

 

5.1.19.0

 

5.1.18.0

 

5.1.17.0

 

5.1.16.0

 

5.1.15.0

 

5.1.14.0

 

5.1.13.0

 

5.1.12.0

 

5.1.11.0

 

5.1.10.0

5.1.9.0

 

5.1.8.0

 

5.1.7.0

 

5.1.6.0

 

5.1.5.0

 

5.1.4.0

 

5.1.3.0

 






Phonebar Changelog:

Version 5.1.34.0

  • [PBAR-446] Screen recording button is enabled also when the option is disabled

Version 5.1.33.0

  • [PBAR-444] Added two factor authentication

Version 5.1.32.0

  • Call History start scrolling after 7 entries, disabling the CLOSE button

  • Update XCALLY logo in Phonebar application

  • Add unattended option for the phonebar

  • Update documentation link

  • Mask sensitive data: phone number in call history and number to dial

  • [PBAR-437] [XS-6438] Manual voice recording - with outprefix not function

  • [PBAR-439] [XS-6657] [XS-6700] Realtime Agents Logon Time difference

  • [PBAR-441] Add management of login logo if customization license is enabled


In the next releases we will issue a new login control based on Agent Typology: please make sure that your agent's configuration is fully mapped on the right typology (namely Phonebar, External and WebRTC) to avoid login issue.

Version 5.1.31.0

  • [PBAR-301] Added compatibility with TLS 1.2
  • [PBAR-336] Added Screen Recording feature
  • Minor fix and improvements


Version 5.1.30.0

REPLACED BY 5.1.31.0

  • Fixed issue with partial pause (agent is not able to answer the call when ready on voice channel)
  • [PBAR-367] Improved check on Remote Control port (remote control not started if port is not available)
  • Fixed issue with Logout action (action not completed if XCALLY server is not reachable)
  • [PBAR-377] Added endpoint for Start and Stop Video Recordings
  • Minor fix and improvements


Version 5.1.29.0

  • [PBAR-372] Added check for multiple requests during Pause/Unpause actions
  • Minor fix and improvements


Version 5.1.28.0

  • Fixed issue with Remote Control (started without defined port)
  • Fixed issue with TCP protocol
  • [PBAR-269] Removed blank space on input dial
  • [PBAR-118] Fixed attended transfer and conference API endpoint
  • [PBAR-341] Removed notification for Group messages
  • [PBAR-325] Fixed users order in Messenger section
  • Minor fix and improvements


Version 5.1.27.0


  • [PBAR-167] Fixed issue on agent status timer (not aligned with correct value)
  • [PBAR-341] Fixed issue on Messenger (agent notified for messages exchanged by other agents/users)
  • Added default sort by time in Call History
  • [PBAR-331] Added Remember Me implementation 1
  • [PBAR-338] Fixed issue on api/agents endpoint (it returns a malformed response)
  • [PBAR-345] Fixed issue on Logout action (action not performed)
  • [PBAR-343] Fixed issue on Unanswered calls badge (badge not displayed even if the option was enabled)
  • Minor fix and improvements


1It requires at least version 2.0.71 of XCALLY Motion


Version 5.1.26.0


  • [PBAR-271] Improved change password management
  • [PBAR-325] Fixed issue on Messenger (not working if total number of agents is greater than 250)
  • [PBAR-326] Fixed issue on available pause list (active pause name duplicated)
  • [PBAR-295] Improved check for simultaneous logins with the same credentials
  • [PBAR-306] Added multiple pause type management for JAWS integration
  • [PBAR-315] Fixed issue on Busylight integration (ACW pause)
  • Minor fix and improvements


Version 5.1.25.0


  • [PBAR-306] Added Partial Channel pause management
  • [PBAR-305] Added Blind Transfer keystrokes
  • Fixed issue on Booked Pause feature
  • Added Out Prefixes management1

1It requires at least version 2.0.66 of XCALLY Motion


Version 5.1.24.0


  • [PBAR-191] Enable/disable Phonebar Updates capability (content available from Motion 2.0.59)
  • [PBAR-272] Improved Phonebar Updates capability based on Motion license
  • [PBAR-288] Apply custom Phonebar Update repository (content available from Motion 2.0.59)
  • [PBAR-287] Added JAWS integration 
  • [PBAR-290] Fixed value of isHelp property in /api/calls API endpoint
  • [PBAR-295] Added check for simultaneous logins with the same credentials
  • Fixed LOGININPAUSE pause type on re-login
  • Fixed issue on Booked Pause feature
  • Added video recording for Agent Desktop
  • Minor fix and improvements




Version 5.1.23.0

 


  • [PBAR-282] Fixed issue about login without password perpteual loading
  • Improvement and bugs fixing in Messenger
  • [PBAR-280] Attended Transfer bugs fixing




Version 5.1.22.0


  


From this version, the Universal Bar is compatible with XCALLY Motion and XCALLY Shuttle releases


  • Improved Change Password feature (new password must be different by old password)
  • Added Multi language support
  • Improvement and bug fixing in Messenger feature
  • Minor bug fixing




Version 5.1.21.0


  


  • [PBAR-266]  Added function select text in Internal Messenger messages
  • [PBAR-261] Fixed busy-light colors with pause and ready status
  • Added Change Password for the Agent
  • Added Change Password for the Agent on expiration (only if Security Suite is activated)
  • Change Password for the Agent at first login  (only if Security Suite is activated)




Version 5.1.20.0

  


  • [PBAR-167] [PBAR-233] [PBAR-249] Pause Management Fixing (Timer, Name length, Status after PC Standby, etc.) 
  • [PBAR-222] Fixed number copy & paste
  • [PBAR-255] Fixed outbound record button status change
  • [PBAR-224] Audio Management fix for Windows 7
  • Login in Pause improved (it needs Motion version 2.0.43 minimum)
  • Minor bugs fixing




Version 5.1.19.0

  

  • Added Omni Channel interaction notification
  • Added Internal Messenger
  • [PBAR-224] Improved Audio management
  • Minor bug fixing




Version 5.1.18.0

  

  • [PBAR-247] Fixed Motionbar Trigger not displayed
  • Minor bug fixing




Version 5.1.17.0

  

  • Fixed Agent Logout issue
  • Minor bug fixing




Version 5.1.16.0

  

  • [PBAR-242] Added Swedish language
  • [PBAR-240] TCP transport
  • [PBAR-237] Double call with AutoAnswer
  • [PBAR-234] Logout notification fixing
  • [PBAR-152] Added Recording management
  • [PBAR-210] Fixed Motion SSO with OmniDesktop button
  • Minor bug fixing



Version 5.1.15.0

  

  • Fixed column names and tooltips (Queue List)

  • Added Polish translation
  • [PBAR-224] Audio speakers fix

Version 5.1.14.0

  

  • Fixed Login in Pause issue

  • Added Dial and Transfer buttons in Queue List (minimum Motion V 2.0.38 is required)

  • Removed tone after call hangup

Version 5.1.13.0

 

  • Added Queue list
  • Added Transfer button (Blind Transfer) in Agent Presence view
  • Fixed notification issue with double call on busy agent
  • Minor bug fixing


Version 5.1.12.0

 

  • [PBAR-215] Enable/Disable DTMF Tone
  • [PBAR-218] Added beep on Answer
  • [PBAR-219] AutoAnswer Delay

Version 5.1.11.0

  

  • Added Agents Presence
  • Added Multi languages support
  • [PBAR-194] Added Ringtone management
  • [PBAR-212] Fixed scroll in Call History window
  • [PBAR-197] Agent Pause list disappear after 5 seconds
  • Minor fix and improvement


Version 5.1.10.0

  

  • [PBAR-195] Disabled sound on Dial Pad press
  • Added Connection Status badge (Socket and Network)
  • Added character limitation for Caller ID on Call box
  • Minor fix and improvement

Version 5.1.9.0

 

  • [PBAR-182] Fixed Issue on Transfer Call 
  • Added possibility to sort and clear entries in Call History panel
  • Added Phonebar Documentation link

Version 5.1.8.0

  

  • Do Not Disturb (DND) could be disabled
  • Resolved Call History issues:
    • Wrong duration for lost calls
    • Duplicated entry when Agent is busy
  • Removed No Reply and Busy forwarding options
  • Settings icon is replaced by Agent Avatar (Agent default image if Avatar is not set)
  • Fixed Remember Me issue
  • Improved Busylight support

Version 5.1.7.0

  

  • Fixed missed call counter

  • Fixed Call History issue

  • Improved Ring in Use management (second call is ignored)

  • Handle space in input dial number
  • Added Do Not Disturb (DND) feature (Incoming call is declined if the called is in pause)
  • Changed Ring Tone
  • Added Unconditional forwarding management

Version 5.1.6.0

  

  • Show Motion V1 or V2 inside the About section

  • Added Badge counter for unanswered incoming calls

  • ACW fix
  • Scrollbar support for multi call management
  • WEB POPUP can now be minimised
  • Fixed the exceeding license message
  • Fixed the SIP re-registration (120 seconds by default - it can be changed on the Motion GUI)
  • Clipboad past improvement
  • Fixed proper message for missing audio device

Version 5.1.5.0

  

  • Dialpad optimised
  • Click on Call History button optimised

Version 5.1.4.0

  

  • ICMP is not required
  • Improved Call Histories
  • Improved UI response 

Version 5.1.3.0

  

  • Fixed Busy Light integration
  • Minor User Interface fixes
  • Disabled input special characters



Click HERE for Versions before 5.1.3.0



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