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Intervals

Intervals

XCALLY section

Tools → Intervals

On this page

Overview

Time interval is a range of time, day and month that can be used within XCALLY to define when an application can be executed. The time interval is referred to as the Time Zone of your XCALLY Server machine.

Intervals section

This page describes the Intervals configuration on the New Client Experience, available from version 3.55.0. We recommend using the New Experience web interface to take full advantage of the latest features.

You can access the Intervals section from the Tools menu in the main navigation panel.

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When you enter the Intervals section you find the list of the created intervals, with the possibility to edit or delete them clicking the three dots button (⋮) next to the interval of interest. When you edit an interval you can create (Add button) and manage interval subsets.

The installation process generates two default intervals (working time and holidays) that can be modified according to your needs. You can also create additional custom intervals.

Furthermore, under Tools → Intervals section you can:

  • search for an interval

  • set and clear all filters

  • manage columns

  • activate the advanced search for each field

  • export to CSV, if you select at least one interval

  • create a new interval

Create Intervals

To create a new Interval:

  1. Click the Add button, under Tools → Intervals

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  1. Enter the Interval’s details:

  • Name of the interval

  • Optional description

  1. Click the three dots button (⋮) next to the interval → Edit interval to access the Settings and Intervals section and continue the configuration.

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  1. Go in the Intervals Section and add a new interval subset clicking on Add button.

 

  1. Enter the Interval subset’s details:

  • Name of the interval subset

  • Type:

    • Always

    • Custom

      • If you select Custom, set Time Range, Week Days, Month Days and/or Months.

Time Range Behavior
When defining a time interval using the Time Range setting (e.g., 09:00–13:00), the end time is inclusive of the entire final minute. This means that the interval will include all timestamps from 13:00:00 up to and including 13:00:59.
If you intend for the interval to end exactly at 13:00, you must set the end time to 12:59.