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Networks

Networks

 

XCALLY section

Settings → Networks

On this page

 

Overview

This page describes the Networks configuration on the New Client Experience, available from version 3.41.0. We recommend using the New Experience web interface to take full advantage of the latest features.

In the Settings → Networks section, you can find the configured networks by type:

  • Asterisk SIP LocalNet

  • ExternIp

  • TURN

  • STUN

Clicking the three dots button (⋮) next to the network, you can:

  • Edit the network

  • Delete the network

Furthermore you can create a new network as described in the next paragraph.

Create a Network

To create a new Network:

  1. Click the Add button, under Settings → Networks

  2. Enter the information of the network, according to the chosen type:

  • Type: LocalNET

    • Address: net.ip.address/subnet.mask format

  • Type: ExternIP

    • Address: extern.ip.address

  • Type: Turn

    • Address

    • Username

    • Password

 

  • Type: Stun

    • Address

Refer here for more information about STUN.

Turn Server Address setting may be useful when the agents use WebRTC bar behind NAT firewall.

Refer here for more information about TURN.