Stats

What’s about

In this section you can set a Goal, useful for the IVR Statistics, which you can extract in the XCALLY Analytics section.

Goal

Open

Thanks to this box you can set a goal into the IVR structure and have a trace if the user has reached this goal, on the database. This can be useful for the IVR Statistics, which you can extract in the XCALLY Analytics section.

Open

 

Parameters

Label: brief description

Goal Name: the name of the goal

Exit Arrows

This box provides just one arrow out to the next step

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