Stats

What’s about

In this section you can set a Goal, useful for the IVR Statistics, which you can extract in the XCALLY Analytics section.

Goal

Thanks to this box you can set a goal into the IVR structure and have a trace if the user has reached this goal, on the database. This can be useful for the IVR Statistics, which you can extract in the XCALLY Analytics section.

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Parameters

Label: brief description

Goal Name: the name of the goal

Exit Arrows

This box provides just one arrow out to the next step

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