How to add teams to queues
On the New Client Experience, the Teams assignment can be performed in two ways:
From the Queue list:
Select the desired queue
Click the options menu (⋮) and choose Associate Teams
Select the teams from the modal list (by clicking on the arrow icon to select the team which will be visible on right column (selected teams).
Changes are applied immediately
→ : right arrow to add the team to the selected column
>> : right shift to add all the available elements
← : left arrow to remove the selected team from the right column
<< : left shift to remove all the selected elements
From the edit section of Queue:
Click the three dots button (⋮) next to the Queue
Choose “Edit” option
Select the button to associate teams
Choose the teams, clicking on their name on the modal list
The selected teams will be moved in the right column “Selected”.