Version 2.6.4

07 Mar 2022

Added

Added openNewTab column in int_dynamics365_configurations table

Version 2.6.3

24 Feb 2022

Added

Added firstMsgDirection column in openchannel_interactions table

Changed

Changed type column in sms_accounts table

Version 2.6.2

10 Feb 2022

Added

Added additionalSearchContact column in int_dynamics365_configurations table

Version 2.6.0

31 Jan 2022

Added

Added tools_contact_item_types table
Added cm_contact_has_items table
Added cm_hopper_additional_phones table
Added OrderBy column in cm_hoppers table
Added AdditionalPhones column in cm_contacts table
Added callAdditionalPhoneAfterMin column in voice_queues table

API Changes

Added /api/contact_item_types endpoint
Added /api/cm_contact_has_items endpoint
Added /api/cm_hopper_additional_phones endpoint

Version 2.5.50

30 Jan 2022

Added

Added textButtonColor column in chat_websites table

Version 2.5.49

25 Jan 2022

Added

Added chatAutoanswer, chatAutoanswerDelay in users table
Added emailAutoanswer, emailAutoanswerDelay in users table
Added smsAutoanswer, smsAutoanswerDelay in users table
Added openchannelAutoanswer, openchannelAutoanswerDelay in users table
Added faxAutoanswer, faxAutoanswerDelay in users table
Added whatsappAutoanswer, whatsappAutoanswerDelay in users table

Version 2.5.44

10 Jan 2022

Added

Added user_settings table
Added dialTimezone and utcOffset columns in cm_contacts table
Added dialTimezone column in cm_hopper table
Added dialTimezone column in cm_hopper_history table
Added CloudProviderId and modernAuthentication columns in int_dynamics365_accounts table

Version 2.5.42

18 Dec 2021

Added

Added plainBody column in chat_offline_messages table

Version 2.5.41

13 Dec 2021

Added

Added limitTabs, disabledCookies, previewRecallmeReminderInterval columns in settings table
Added recallmeNotifiedDate column in cm_hopper table
Added dialPreviewRecallmeReminder column in voice_queues table
Added type, data3, data4, data5, data6, data7 column in cloud_providers table
Added provider column in mail_accounts table
Added modenAuthentication, CloudProviderId in mail_server_in table
Added modenAuthentication, CloudProviderId in mail_server_out table

Changed

Updated service column in cloud_providers table

Version 2.5.39

29 Nov 2021

Added

Added adSsoEnabled column in settings table
Added adSsoEnabled column in users table
Added labelText column in chat_websites table
Added moduleCreate column in int_dynamics365_configurations table

API Changes

Added /api/auth/activedirectory endpoint

Version 2.5.37

12 Nov 2021

Added

Added viewHelpSection and secureCookieEnabled columns in settings table
Added baseUrl and type columns in whatsapp_accounts table
Added user_settings table

API Changes

Added /api/realtime/agents endpoint
Added /api/user-settings endpoints

Version 2.5.36

12 Oct 2021

Added

Added ignorePauseForPreviewCalls and selectRecallMeCampaign columns in users table
Added dialPreviewAutoRecallMe column in voice_queues table

Version 2.5.35

26 Sep 2021

Added

Added team_has_voice_prefixes table

Version 2.5.33

24 Aug 2021

Added

Added alias column in voice_extensions table

Changed

Updated charset and collate for cm_contacts and openchannel_interactions tables
Updated tools_dispositions_ibfk_1, tools_dispositions_ibfk_2, tools_dispositions_ibfk_3, tools_dispositions_ibfk_4, tools_dispositions_ibfk_5, tools_dispositions_ibfk_6, tools_dispositions_ibfk_7 constraints for tools_dispositions table

API Changes

Updated /api/voice/extensions methods

Version 2.5.32

09 Aug 2021

Added

Added autoreplyExecuted in mail_interactions, chat_interactions, openchannel_interactions, sms_interactions and whatsapp_interactions tables

API Changes

Added /api/realtime/queues method

Version 2.5.31

10 Jul 2021

Added

Added vidaooTopic, vidaooNote and vidaooMetadata in chat_websites table

API Changes

Updated /api/chat/interactions/{id}/vidaoo endpoint

Version 2.5.30

16 Jun 2021

Added

Added downloadAttachments, downloadOmnichannelInteractions and downloadVoiceRecordings columns in users table
Added downloadAttachments, downloadCallySquareRecordings, downloadContactManagerLists, downloadJscriptySessions, downloadOmnichannelInteraction, downloadScreenRecordings and downloadVoiceRecordings columns in user_profiles table

Changed

Changed previousPasswords column in users table

Version 2.5.28

15 May 2021

API Changes

Updated /api/userProfiles/{id}/resources endpoint

Version 2.5.26

07 May 2021

Added

Added ChatOfflineMessageId column in attachments table
Added subjectOffline column in chat_websites table

API Changes

Updated /api/users and /api/users/{id} endpoints

Version 2.5.25

25 Apr 2021

Added

Added stopRecordingOnTransfer column in settings table

API Changes

Added /api/users/{id}/open_tabs endpoint
Updated /api/users and /api/users/{id} endpoints

Version 2.5.23

03 Apr 2021

Added

Added leadIId column in int_salesforce_configurations table
Added privacyPolicyNumber, privacyPolicyEmail and privacyPolicyName columns in settings table
Added privacyEnabled column in user_profiles table
Added additionalSearchAccount, additionalSearchContact and additionalSearchLead columns in int_salesforce_configurations table

Changed

Changed type column in int_desk_fields table
Changed type column in int_dynamics365_fields table
Changed type column in int_freshdesk_fields table
Changed type column in int_freshsales_fields table
Changed type column in int_salesforce_fields table
Changed type column in int_servicenow_fields table
Changed type column in int_sugarcrm_fields table
Changed type column in int_vtiger_fields table
Changed type column in int_zendesk_fields table
Changed type column in int_zoho_fields table
Changed moduleSearch column in int_salesforce_configurations table
Changed moduleCreate column in int_salesforce_configurations table

Deprecated

lastMsgBody and lastMsgText columns in mail_interactions table are deprecated

Version 2.5.22

21 Mar 2021

Added

Added openNewInteraction and MailAccountId columns in chat_websites table
Added ChatWebsiteId, originChannel and ChatOfflineMessageId columns in mail_messages table

Changed

Changed stamp column in voice_voicemail_messages table

Version 2.5.21

12 Mar 2021

Added

Added penalty column in team_has_voice_queues table

API Changes

Added /api/users/presence endpoint

Version 2.5.20

03 Mar 2021

Added

Added userNotifications table
Added titleFontSize column in dashboard_items table

API Changes

Added /api/userNotifications endpoint

Version 2.5.18

23 Feb 2021

Added

Added chatInteractionsReloadTimeout, mailInteractionsReloadTimeout, openchannelInteractionsReloadTimeout, smsInteractionsReloadTimeout and whatsappInteractionsReloadTimeout columns in settings table

Version 2.5.16

05 Feb 2021

Changed

Changed type column in sms_accounts table

Added

Added accountId and applicationId columns in sms_accounts table

Version 2.5.15

31 Jan 2021

Changed

Changed question column in report_jscripty_answers table
Changed question column in report_jscripty_questions table

Version 2.5.14

27 Jan 2021

API Changes

Added /api/cm/contacts/{id}/journey method

Version 2.5.12

16 Jan 2021

Changed

Changed serverUrl column in int_desk_accounts table
Changed serverUrl column in int_dynamics365_accounts table
Changed serverUrl column in int_freshdesk_accounts table
Changed serverUrl column in int_freshsales_accounts table
Changed serverUrl column in int_salesforce_accounts table
Changed serverUrl column in int_servicenow_accounts table
Changed serverUrl column in int_sugarcrm_accounts table
Changed serverUrl column in int_vtiger_accounts table
Changed serverUrl column in int_zendesk_accounts table
Changed serverUrl column in int_zoho_accounts table

Version 2.5.11

02 Jan 2021

Added

Added searchOnEnterKey column for settings table

Version 2.5.10

21 Dec 2020

Added

Added savedAt and publishedAt columns for square_projects table

Version 2.5.7

17 Nov 2020

Added

Added providerName and providerResponse columns for chat_messages table
Added providerName and providerResponse columns for openchannel_messages table
Added providerName and providerResponse columns for sms_messages table
Added providerName and providerResponse columns for square_messages table
Added providerName and providerResponse columns for whatsapp_messages table

API Changes

Added /api/settings/now method

Version 2.5.6

04 Nov 2020

Added

Added missed FULLTEXT index for cm_contacts table

API Changes

Updated /api/openchannel/interactions/{id} method
Added /api/rpc/openchannel/queues/{{id}}/waitinginteractions method

Version 2.5.5

26 Oct 2020

Added

Added enforcePasswordHistory, passwordHistoryLimit columns in settings table
Added previousPasswords, settingsEnabled column in users table
Added clickToAction, actionType columns in cm_custom_fields table
Added level, description, ParentId columns in tools_dispositions table
Added userSecondDisposition, userThirdDisposition columns in report_call table
Added secondDisposition, thirdDisposition columns in report_queue table
Added userSecondDisposition, userThirdDisposition columns in voice_recordings table
Added secondDisposition, thirdDisposition columns in chat_interactions table
Added secondDisposition, thirdDisposition columns in fax_interactions table
Added secondDisposition, thirdDisposition columns in report_queue table
Added secondDisposition, thirdDisposition columns in mail_interactions table
Added secondDisposition, thirdDisposition columns in openchannel_interactions table
Added secondDisposition, thirdDisposition columns in sms_interactions table
Added secondDisposition, thirdDisposition columns in whatsapp_interactions table
Added secondDisposition, thirdDisposition columns in cm_hopper_final table

Version 2.5.2

02 Sep 2020

Added

Added dialNoSuchNumberMaxRetry, dialNoSuchNumberRetryFrequency, dialDropMaxRetry, dialDropRetryFrequency, dialAbandonedMaxRetry, dialAbandonedRetryFrequency, dialMachineMaxRetry, dialMachineRetryFrequency, dialAgentRejectMaxRetry, dialAgentRejectRetryFrequency columns in voice_queues table
Added dialNoSuchNumberMaxRetry, dialNoSuchNumberRetryFrequency, dialDropMaxRetry, dialDropRetryFrequency, dialAbandonedMaxRetry, dialAbandonedRetryFrequency, dialMachineMaxRetry, dialMachineRetryFrequency, dialAgentRejectMaxRetry, dialAgentRejectRetryFrequency columns in campaigns table
Added countnosuchnumberretry, countdropretry, countabandonedretry, countmachineretry, countagentrejectretry column in cm_hopper table
Added countnosuchnumberretry, countdropretry, countabandonedretry, countmachineretry, countagentrejectretry column in cm_hopper_history table
Added countnosuchnumberretry, countdropretry, countabandonedretry, countmachineretry, countagentrejectretry column in cm_hopper_final table

Changed

Added encryption option for whatsapp_accounts, whatsapp_interactions, whatsapp_messages, report_whatsapp_queue and cloud_providers tables
Updated voice_extensions_ibfk_7 constraint for voice_extensions table

Version 2.5.0

18 Aug 2020

Added

Added vidaooSessionId column in chat_interactions table
Added vidaooEscalation and vidaooApiKey columns in chat_websites table
Added tables (whatsapp_accounts, whatsapp_applications, whatsapp_interactions, whatsapp_messages, whatsapp_queues, report_whatsapp_queue and report_whatsapp_transfer) for WhatsApp Connector channel
Added whatsappPause and whatsappCapacity in users table
Added notifications table
Added cloud_providers table
Added transcribe, automaticTranscribe, transcribeAccountId, transcribeRegion, sentiment, automaticSentiment, sentimentAccountId, sentimentRegion, language. bucket columns in settings table
Added location, transcribeName, transcribeStatus, fileUri, fileText, failureReason, sentiment, sPositive, sNegative, sNeutral, sMixed, tempSentiment columns in voice_recordings table

API Changes

Added /api/notifications endpoint
Added /api/voice/recordings/:id/transcribe endpoint
Added /api/chat/interactions/:id/vidaoo endpoint
Added /api/cloudProviders endpoints
Added endpoints for WhatsApp Connector channel

Version 2.4.20

01 Jul 2020

Added

Added googleSsoEnabled column in settings table

API Changes

Added /api/webbar endpoints

Version 2.4.19

14 Jun 2020

Added

Added moduleSearch column in int_zoho_configurations table
Added username and password columns in network table

Changed

Changed moduleCreate column in int_zoho_configurations table
Changed type for type column in network table

Version 2.4.18

09 Jun 2020

Updated

Updated joinempty and leavewhenempty properties for voice_queues table (apply default value for empty columns)

Version 2.4.16

16 May 2020

Added

Added FULLTEXT index for cm_contacts table

Version 2.4.14

20 Apr 2020

Added

Added int_freshsales_accounts, int_freshsales_configurations and int_freshsales_fields tables

Version 2.4.13

09 Apr 2020

Added

Added sendUnpauseOnSubmit columns in jscripty_projects table

Version 2.4.10

10 Mar 2020

Added

Added favicon, defaultFavicon columns in settings table

Changed

Changed type for referer column in chat_interactions table

Version 2.4.7

21 Feb 2020

Added

Added customerPort column in chat_interactions table
Added enableSendButton column in chat_websites table
Added feedbackTitle column in chat_websites table
Added moduleCreate column in int_zoho_configurations table

Version 2.4.4

28 Jan 2020

Added

Added zone, clientId, clientSecret, code and refreshToken columns in int_zoho_accounts table

Removed

Removed authToken column in int_zoho_accounts table

Version 2.4.2

12 Jan 2020

Added

Added allowedLoginAttempts and blockDuration columns in settings table
Added blocked, blockedAt, disabled and loginAttempts columns in users table

Changed

Added encryption option for screen_recordings table

Version 2.4.0

20 Dec 2019

Added

Added phoneBarEnableAutomaticScreenRecording and screenrecording columns in users table
Added lastMsgText column in mail_interactions table
Added plainBody column in mail_messages table
Added FULLTEXT index for chat_messages table
Added FULLTEXT index for mail_interactions table
Added FULLTEXT index for mail_messages table
Added FULLTEXT index for openchannel_messages table
Added FULLTEXT index for sms_messages table
Added screen_recordings table

Changed

Renamed phoneBarEnableVideoRecording column to phoneBarEnableScreenRecordingByAgent
Changed charset type for chat_applications table
Changed charset type for fax_applications table
Changed charset type for mail_applications table
Changed charset type for openchannel_applications table
Changed charset type for sms_applications table

Version 2.3.97

01 Dec 2019

Added

Added id, createdAt, updatedAt columns in migrations table
Added UNIQUE key to column version in migrations table
Added dialPredictiveIntervalMaxThreshold and dialPredictiveIntervalMinThreshold columns in voice_queues table
Added option to disable the xdr service for voice analytics

Changed

Removed PK and AUTO_INCREMENT properties from column version in migrations table

API Changes

Changed response body for /api/version/migrations endpoint (added list of executed migrations and updated output message)

Version 2.3.96

21 Nov 2019

Added

Added column defaultScreenRecordingPath in settings table

API Changes

Removed property realtime from api/voice/queues/{id}/users endpoints

Version 2.3.10

10 Nov 2019

Added

Added column sipcallid in report_call table

Version 2.3.7

21 Oct 2019

Added

Added column transfer in report_agent table
Added column transfertype in report_agent table
Added column transferexten in report_agent table
Added column transferuniqueid in report_agent table
Added column agententerreason in report_agent table
Added column systemanswertime in report_call table
Added column ticketType in int_salesforce_configurations table

Version 2.3.3

20 Sep 2019

Changed

Changed charset type for tools_canned_asnwers table
Changed datatype for appdata column in chat_applications table
Changed datatype for appdata column in fax_applications table
Changed datatype for appdata column in mail_applications table
Changed datatype for appdata column in openchannel_applications table
Changed datatype for appdata column in sms_applications table

Version 2.3.2

12 Sep 2019

Added

Added column rltSupport in settings table

Changed

Added encryption option for int_dynamics365_accounts table
Added encryption option for int_servicenow_accounts table

Version 2.3.0

04 Sep 2019

Added

Added column apiKeyNonce in users table
Added column apiKeyIat in users table
Added index on column uniqueid in report_call table

Version 2.2.6

30 Aug 2019

Changed

Changed charset type for mail_interaction table

Added

Added mandatoryDisposition and mandatoryDispositionPauseId column in voice_queues table
Added mandatoryDisposition and mandatoryDispositionPauseId column in mail_accounts table
Added mandatoryDisposition and mandatoryDispositionPauseId column in chat_websites table
Added mandatoryDisposition and mandatoryDispositionPauseId column in sms_accounts table
Added mandatoryDisposition and mandatoryDispositionPauseId column in openchannel_accounts table
Added mandatoryDisposition and mandatoryDispositionPauseId column in fax_accounts table

Version 2.2.4

13 Aug 2019

Added

Added unique index in int_desk_fields table
Added unique index in int_freshdesk_fields table
Added unique index in int_salesforce_fields table
Added unique index in int_sugarcrm_fields table
Added unique index in int_vtiger_fields table
Added unique index in int_zendesk_fields table
Added unique index in int_zoho_fields table

Version 2.2.3

09 Aug 2019

Changed

Changes size for inReplyTo column in mail_interactions table
Changes size for messageId column in mail_messages table

Version 2.2.0

25 Jul 2019

Changed

Changed default value for phoneBarListenPort column
Updated column type in sms_accounts table

Version 2.1.0

23 Jul 2019

Added

Added column reportId in analytics_extracted_reports table
Added column reportType in analytics_extracted_reports table
Added column userProfileId in users table
Added user_profiles table
Added user_profile_has_sections table
Added user_profile_has_resources table
Added column apiKey in sms_account table

Version 2.0.84

04 Jul 2019

Security

Added redis connection configuration (handle authentication)

Version 2.0.83

21 Jun 2019

Added

Added column OwnerId in cm_hopper table
Added column fb_data in cm_contacts table
Added column baseUrl in sms_accounts table
Added column queuecallerenterreason in report_queue table

Changed

Updated column type in sms_accounts table

Security

Added redis connection configuration (no authentication)
Applied restriction on listening IP address and TCP port for Cally Square service

Version 2.0.82

06 Jun 2019

Added

Added column apiKey in sms_account table

Changed

Updated column type in sms_accounts table

Version 2.0.81

17 May 2019

Added

Added column telegram in cm_contacts table

Changed

Updated column smsMethod in sms_accounts table

Version 2.0.77

19 Apr 2019

Added

Added column preferred in settings table
Added column defaultPreferred in settings table

Version 2.0.78

21 Mar 2019

Changed

Added encryption option for square_messages table

Version 2.0.77

07 Mar 2019

Added

Added bot column in report_square table
Added interface column in users table
Added privacyEnabled column in users table
Added square_messages table

Version 2.0.76

21 Feb 2019

Added

Added hotdesk column in users table

Changed

Added encryption option for report_<channel>_transfer tables

Removed

Emptied sessions table

Version 2.0.73

30 Jan 2019

Added

Added routeid column in report_call table
Added originatecalleridnum column in cm_hopper_final table
Added originatecalleridname column in cm_hopper_final table
Added originatecalleridnum column in cm_hopper_history table
Added originatecalleridname column in cm_hopper_history table
Added wechat column in cm_contacts table
Added fb_data column in cm_contacts table

Version 2.0.72

10 Jan 2019

Added

Added uid_pname index in report_square table
Added leaveAt index in report_square table

Version 2.0.71

20 Dec 2018

Added

Added queueTransfer, queueTransferTimeout, agentTransfer, agentTransferTimeout columns in chat_websites table
Added queueTransfer, queueTransferTimeout, agentTransfer, agentTransferTimeout columns in fax_accounts table
Added queueTransfer, queueTransferTimeout, agentTransfer, agentTransferTimeout columns in openchannel_accounts table
Added queueTransfer, queueTransferTimeout, agentTransfer, agentTransferTimeout columns in sms_accountstable
Added enableCustomerCheckmarks column in chat_websites table
Added systemAlias column in chat_websites table
Added systemAvatar column in chat_websites table
Added chatTimeout column in settings table
Added phoneBarRememberMeEnabled column in settings table
Added chatLicenseExceeded column in license table
Added data7 column in tools_actions table

Logs

Added auth-info log file

Version 2.0.70

04 Dec 2018

Added

Added mohtime column in report_call table
Added mohtime column in report_queue table

Changed

Added encryption option for int_vtiger_accounts table

Version 2.0.69

15 Nov 2018

API Changes

Added associated queue in /api/chat/internal/messages/users
Added /api/chat/interactions/{id}/custom_update endpoint
Updated /api/voice/prefixes endpoints (POST, PUT methods)
Added agent status (online/offline) in /api/auth/local endpoint
Added /api/rpc/{voice|mail|chat|fax|openchannel|sms}/queues/{id} endpoints
Added deadline and grayReason properties in /api/license endpoint

Socket event changes

Improved {voice|chat|fax|mail|sms|openchannel}_queue:save events
Improved user:save event
Improved mailAccount:save event

Added

Added messageFontSize column in chat_websites table
Added backgroudColor column in chat_websites table
Added line column in cm_contacts table
Added callerIdAll column in voice_prefixes table
Added VoiceExtensionId column in voice_prefixes table
Added VoicePrefixId column in voice_extensions table
Added relationship between voice_extensions and voice_prefixes tables
Added prefix column in report_call table
Added unique index for name column in tools_sounds table
Added int_vtiger_accounts, int_vtiger_configurations, int_vtiger_configuration_has_tags and int_vtiger_fields tables

Changed

Changed type for answer column in report_jscripty_answers table
Changed type for answer column in report_jscripty_questions table
Added unique constraint for name column in tools_sounds table

Removed

Removed prefix column in voice_prefixes table

Version 2.0.68

17 Oct 2018

API Changes

Added /api/openchannel/accounts/{id}/send endpoint
Added /api/trunks/clone endpoint

Added

Moved static disposition (Fax, Answer Machine, Interested, Not Interested, Sold, Special) as global disposition
Added mapKey column in openchannel_accounts table
Added closeReason column in chat_interactions table
Added messagesAlignment column in settings table

Version 2.0.67

02 Oct 2018

Added

Added tools_dispositions table
Added user_has_chat_website table
Added user_has_mail_account table
Added user_has_sms_account table
Added user_has_fax_account table
Added user_has_openchannel_account table
Added originTo and originCc columns in mail_messages table

Removed

Removed chat_dispositions table
Removed email_dispositions table
Removed sms_dispositions table
Removed openchannel_dispositions table
Removed fax_dispositions table

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