The default values apply only to new installations: both of the two named above fields are Disabled (value=0) for installation updates.

","nestedContent":{"type":"doc","content":[{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"The default values apply only to new installations: both of the two named above fields are ","type":"text"},{"text":"Disabled","type":"text","marks":[{"type":"em"}]},{"text":" (value=0) for installation updates.","type":"text"}]}]}],"version":1}}}},{"type":"paragraph","content":[{"type":"hardBreak"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Enforce Password History","type":"text","marks":[{"type":"strong"}]},{"text":": when this selector is enabled, every time you change your password the system prevents you from using one you have already used before (remember: by default when you change a password you can never reuse the current one). The number of previous passwords to be checked can be entered in the field made available when this selector is active:","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":15.0},"content":[{"type":"media","attrs":{"__fileSize":28342,"__fileMimeType":"image/png","width":472,"id":"34c0e686-6347-441f-b3f9-9428c7592fc8","collection":"contentId-1896252687","type":"file","__fileName":"Schermata 2020-10-22 alle 12.41.24.png","height":260}}]},{"type":"paragraph"},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Privacy Policy ","type":"text","marks":[{"type":"strong"}]},{"text":"switch set that allows you to enable masking the:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Email Addresses","type":"text","marks":[{"type":"strong"}]},{"text":": insert the number of characters of the customers' email addresses you want to be masked to the Users/Agents for whom data protection with Mask Sensitive Data has been selected; ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Names","type":"text","marks":[{"type":"strong"}]},{"text":": insert the number of characters of the customers' names you want to be masked to the Users/Agents for whom data protection with Mask Sensitive Data has been selected; ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Numbers","type":"text","marks":[{"type":"strong"}]},{"text":": insert the number of digits of the customers' phone you want to be masked to the Users/Agents for whom data protection with Mask Sensitive Data has been selected;","type":"text"}]}]}]}]}]},{"type":"paragraph","content":[{"text":"You can activate or deactivate each of the switches related to the elements whose privacy you want to ensure.","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"The Mask Sensitive Data feature is available from version 2.5.23. ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]},{"text":"To understand how to set this function, please refer to the ","type":"text"},{"text":"Agent Permissions ","type":"text","marks":[{"type":"link","attrs":{"__confluenceMetadata":{"isRenamedTitle":true,"linkType":"page","contentTitle":"Agents","anchorName":"Permissions","versionAtSave":"50"},"href":"https://xcally.atlassian.net/wiki/spaces/XMV/pages/1896253420#Agents-Permissions"}}]},{"text":"and to the ","type":"text"},{"text":"User Profile","type":"text","marks":[{"type":"link","attrs":{"__confluenceMetadata":{"isRenamedTitle":true,"linkType":"page","contentTitle":"User Profiles","anchorName":"CreateaUserProfile","versionAtSave":"25"},"href":"https://xcally.atlassian.net/wiki/spaces/XMV/pages/1896252340#UserProfiles-CreateaUserProfile"}}]},{"text":" wiki ","type":"text"}]}]},{"type":"paragraph"},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Cookies Banner","type":"text","marks":[{"type":"strong"}]},{"text":": E","type":"text"},{"text":"nable/disable the Cookies banner for Administrators, Agents, and Users accounts.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]},{"type":"hardBreak"}]}]}]}]}]},{"type":"layoutSection","marks":[{"type":"breakout","attrs":{"mode":"full-width"}}],"content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph"},{"type":"mediaSingle","attrs":{"layout":"align-start","width":80.0},"content":[{"type":"media","attrs":{"__fileSize":24686,"__fileMimeType":"image/png","width":834,"id":"a09586de-7344-48e1-b328-b6f17c6d9910","collection":"contentId-1896252687","type":"file","__fileName":"Schermata 2020-04-01 alle 10.47.05.png","height":288}}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"IMAP","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Login Mail Frequency (sec)","type":"text","marks":[{"type":"strong"}]},{"text":": insert here the Email Channel fetch frequency (in seconds). Remember to restart the email service after the change (go to ","type":"text"},{"text":"Settings→System Processes","type":"text","marks":[{"type":"link","attrs":{"__confluenceMetadata":{"isRenamedTitle":true,"linkType":"page","contentTitle":"System","versionAtSave":"4"},"href":"https://xcally.atlassian.net/wiki/spaces/XMV/pages/1896252647"}}]},{"text":")","type":"text"}]}]}]}]}]},{"type":"layoutSection","marks":[{"type":"breakout","attrs":{"mode":"full-width"}}],"content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph"},{"type":"mediaSingle","attrs":{"layout":"align-start","width":50.0},"content":[{"type":"media","attrs":{"__fileSize":15131,"__fileMimeType":"image/png","width":458,"id":"89481b0a-c94a-4421-9e8d-950440696999","collection":"contentId-1896252687","type":"file","__fileName":"Schermata 2020-06-30 alle 11.09.41.png","height":234}}]},{"type":"paragraph","content":[{"type":"hardBreak"}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"SSO","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Switch to Enable/Disable Single Sign-On (see here: ","type":"text"},{"text":"How to: Login with Google","type":"text","marks":[{"type":"link","attrs":{"__confluenceMetadata":{"isRenamedTitle":true,"linkType":"page","contentTitle":"Enable Google SSO","versionAtSave":"4"},"href":"https://xcally.atlassian.net/wiki/spaces/XMV/pages/1896253294"}}]},{"text":")","type":"text"}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Log in with Google","type":"text"}]},{"type":"paragraph","content":[{"text":"Single Sign-On","type":"text","marks":[{"type":"strong"}]},{"text":" (SSO) is used to securely authenticate with multiple applications and websites by logging in only once using only one set of credentials. If Single Sign-On (SSO) is enabled, XCALLY Motion users and agents can login using corporate security credentials in the same domain without signing in.","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":25.0},"content":[{"type":"media","attrs":{"__fileSize":17809,"__fileMimeType":"image/png","width":510,"id":"ba14d976-b25e-402b-8e93-674248533a13","collection":"contentId-1896252687","type":"file","__fileName":"Schermata 2020-06-30 alle 11.28.36.png","height":288}}]}]}]},{"type":"layoutSection","marks":[{"type":"breakout","attrs":{"mode":"full-width"}}],"content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph"},{"type":"mediaSingle","attrs":{"layout":"align-start","width":55.0},"content":[{"type":"media","attrs":{"__fileSize":47521,"__fileMimeType":"image/png","width":696,"id":"5ada6f02-8b0e-43e6-9460-232fab3c654a","collection":"contentId-1896252687","type":"file","__fileName":"image2020-8-25_10-56-16.png","height":746}}]}]},{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"A.I. Tools","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"(optional module)","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Language","type":"text","marks":[{"type":"strong"}]},{"text":": choose the language of the transcriptions (one language per account)","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Bucket","type":"text","marks":[{"type":"strong"}]},{"text":": insert here the name of the Bucket (","type":"text"},{"text":"Amazon S3 Storage","type":"text","marks":[{"type":"link","attrs":{"href":"https://docs.aws.amazon.com/AmazonS3/latest/dev/UsingBucket.html"}}]},{"text":" where to upload your transcribe and analysis data)","type":"text"},{"type":"hardBreak"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Transcribe","type":"text","marks":[{"type":"strong"}]},{"text":": switch on to activate this service","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Transcribe Region","type":"text","marks":[{"type":"strong"}]},{"text":": choose from the list of proposed values the geographic region closest to you","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Transcribe Account","type":"text","marks":[{"type":"strong"}]},{"text":": insert the Amazon Transcribe Account","type":"text"},{"type":"hardBreak"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Sentiment Analysis","type":"text","marks":[{"type":"strong"}]},{"text":": switch on to activate this service","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Sentiment Analysis Region","type":"text","marks":[{"type":"strong"}]},{"text":": choose from the list of proposed values the geographic region closest to you","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Sentiment Analysis Account","type":"text","marks":[{"type":"strong"}]},{"text":": insert the Amazon Sentiment Account","type":"text"}]}]}]},{"type":"paragraph"},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"If a bucket is already existing on Amazon we suggest to use the Region associated to it","type":"text"}]}]},{"type":"paragraph"}]}]}],"version":1}

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