Welcome!

Here you can find all the documentation related to the XCALLY contact center suite.

If you need further help, do not hesitate to Contact us.

What are you looking for?

XCALLY Shuttle is the next xCALLY generation software suite, providing many key benefits if you are looking for a professional customer care solution for Asterisk.

Here are few of them:

Responsive Supervisor HTML5 web interface
Real Time Asynchronous Dashboards
Support for 2 types of agent experiences:
- Windows CTI phone bar
- External CTI SIP phones
Cally Square Drag and Drop IVR full Web HTML5 Asterisk IDE
Integration with 3rd party software using the Shuttle or Motion Push Technology
Advanced Reporting
Advanced call routing management
Linux CentOS super-easy installer
Call recordings and Quality monitor
Whisper and Barge-in
Multiple agent status management (including ACW)
Interaction disposal
Call Back
Automatic outbound dialer
Restful API
Triggers configuration for event driven automatisation
Omni Channel interactions (Motion version)

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