We want to create a report to group the calls by 3 time slots: from 00 to 08, from 09 to 16 and from 17 to 24.
Step-by-step guide
Add a new metric:
Edit the created metric and set the query
...
We want to create a report to group the calls by 3 time slots: from 00 to 08, from 09 to 16 and from 17 to 24.
Add a new metric:
Edit the created metric and set the query
...