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Do you have issues when you apply a new license key or when you try to update XCALLY?

1.Please check that your ports (80, 443, 8080 and 3306) can reach our provisioning.xcally.com, using the following commands:

telnet provisioning.xcally.com 80
telnet provisioning.xcally.com 443
telnet provisioning.xcally.com 8080
telnet provisioning.xcally.com 3306
 

2.Please send us the public IP you obtain from:

curl http://bot.whatismyipaddress.com/