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Added OAuth 2.0 integration with Azure AD, Salesforce and Google
Added login and logout details to the agents status data export
FixedFixes
Some temporary files were not deleted
Replaced WebClient (deprecated) with HttpClient
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Added time passed since the last unread customer’s message in the agent’s conversation page
Added time passed since the last customer’s message without a reply in the “Active Conversations” page
FixedFixes
Data cleaner
Version 1.1.12
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Changed password reset procedure: an email with a reset link is sent to the user’s email address
Added ActiveForExternalAutomation status for conversation managed by an external bot
Added command to change the conversation status when using Dialogflow
Added HTML sanitizer on all string data (Stored Cross Site Scripting attack)
FixedFixes
Fixed date filter in Conversations history
Upgraded JQuery and Bootstrap
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Added “Bypass bot” flag in customer.
It is now possible to transfer a conversation managed by the bot to an agent/skillset (Tenant admin only)
FixedFixes
Upgraded signalR client library to v6.0.1
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Added bot configuration page
Added integrations configuration page
Added data export to download Excel/CSV containing data about conversations, conversations status and users status.
Added an option to allow/reject attachments from the customers
Added options to automatically close conversations for inactivity
FixedFixes
Bot dlls are reloaded automatically when they are changed
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