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Versions

The Motion V2 versioning follows the Semantic Versioning guidelines.

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The following is the list of all the Versions issued for XCALLY Motion V2:

Version 2.6.

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19

Status
colourYellow
titleUNRELEASED

Fixed

  • [MOTV2-4177] [XS-4741] Omni Channel interaction will be forwarded to the Queue (if exists) if the assigned agent doesn’t accept new messages

  • Fixed issue related to Voice status of Agents in Realtime - Agents section (inconsistent voice status between Agent Presence and Realtime section)

  • [MOTV2-4372] [XS-6004] [XS-6232] [XS-6936] [XS-7013] [XS-7118] Fixed issue with Realtime - Agents section (high number of requests to the server to know the status of the agents)

Porting from v3.x

  • [MN-588] Decreased limit file size for Attachments in Omni Channel interactions (limit is 16 MB for each attachment)

  • [MN-666] Increased size for Canned Answer message and improved error handling creating new Canned Answer

Version 2.6.18

Fixed

  • [MOTV2-4395] [XS-6973] Fixed issue with Accept trigger condition for unread messages in Omni Channel interactions

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  • [MOTV2-3096] [XS-195] [XS-1920] Fixed issue with Mandatory Disposition feature for Voice channel (pause status not removed on disposition save)

  • [MOTV2-3471] [XS-1640] [XS-1731] [XS-2308] [XS-2417] Added DialogflowV2 application for Cally Square and Chat, SMS, Openchannel and WhatsApp Connector channels

  • [MOTV2-3607] [XS-2286] Fixed General Search feature for Contacts and My Contacts sections (unable to search string contains special character)

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