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The Motion V2 versioning follows the Semantic Versioning guidelines.

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  • [MOTV2-4404] [XS-7194] [XS-7205] [XS-7239] [XS-7253] [XS-7260] Fixed issues with Realtime → Agents sections (unable to see list of allowed agents for User, counter resets on page refresh, useless API request on new omni channel interactions)

  • [MOTV2-4409] [XS-7177] Replace new line charachter (i.e. \n) from Canned Answer when agent use it for Email channel in Agent Omni Desktop interface

Version 2.6.20

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  • [MOTV2-3096] [XS-195] [XS-1920] Fixed issue with Mandatory Disposition feature for Voice channel (pause status not removed on disposition save)

  • [MOTV2-3471] [XS-1640] [XS-1731] [XS-2308] [XS-2417] Added DialogflowV2 application for Cally Square and Chat, SMS, Openchannel and WhatsApp Connector channels

  • [MOTV2-3607] [XS-2286] Fixed General Search feature for Contacts and My Contacts sections (unable to search string contains special character)

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