In this page we explain how to create a Dialogflow project and obtain all the information necessary to configure the Cally Square block and the application for the Chat, SMS, Openchannel and WhatsApp Connector channels.
Preliminary Steps
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Create a Cloud Platform project
You need to create a project in Google Cloud platform as described in this documentation.
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Remember to enable billing for your the project as described here. |
Enable Dialogflow API
Open Google Cloud Platform and enable Dialogflow API for your project.
Set up a Service Account
In order to configure DialogflowV2 application, you need to generate a Service Account.
From
the Service account
list,
select New service account:
In
the Service account name
field, enter a name.
From
the Role
list,
select Project > Owner.
Click Create. A JSON file that contains your key downloads to your computer.
Create a Dialogflow agent
As last step in Dialogflow console, you need to create an agent: to do this follow this documentation.
Configure XCALLY Motion application
In this chapter you will find out how to use the account created in the previous steps.
Cally Square block configuration
Project ID: copy and paste the Project ID value from Dialogflow Agent settings
Client Email: client_email property in the JSON file
Private Key: private_key property in the JSON file
Language: agent language
Omni channel application configuration
Project ID: copy and paste the Project ID value from Dialogflow Agent settings
Client Email: client_email property in the JSON file
Private Key: private_key property in the JSON file
Language: agent language