Page Comparison

📋 What’s About

AI Prompts is the section on which you can configure OpenAI Assistants, designed to understand and answer to human queries, by starting from business files uploaded in the relative section.

Assistants are OpenAI models that can use tools, in our case reading uploaded files, to find answers for customers.
Explore how it works on Official https://platform.openai.com/docs/assistants/how-it-works documentation

Requirements

⚙️ Configuration

Assistants

You can define OpenAI Assistants both on XCALLY side and on OpenAI console. In both cases, assistants are registered on OpenAI (not on Motion database).

To create a new Assistant, you can click on Add assistant and insert:

The created Assistant is saved also in Open AI platform under Assistants section

Files

So if you want to use company documents, on Files section, you can upload your files (for example pdf instructions, user manuals and so on). By clicking on Add File you have to select OpenAI Cloud Provider and upload Files from your computer → and click on Confirm
Then the files will be added with relative status (as waiting or uploaded)
Read on official OpenAI documentation, the supported files Open AI | Supported Files

So in this case, by editing a created assistant, you can see files section to associate files to the assistant. By clicking on Files section you can add the relative files, among those uploaded.

Related topics