Enable the monitor

The TigerDial debug monitor must be enabled by running a script under the TIgerDial installation folder.

[root@XSHUTTLE ~]# cd /opt/xcally_tiger_dial/resources/and run the script
[root@XSHUTTLE resources]# ./myenv.sh /opt/xcally_tiger_dial/./myenv.sh /opt/xcally_tiger_dial/

Start the debug application

Once the monitor has been enabled, you just have to start it on your browser:

HTTP://x.x.x.x/tigerdial/calls.html (where x.x.x.x is the xCally server ip address)

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The page will show the last 1000 calls of the current day, refreshed every 2 minutes but you can change the refresh value into the calls.html file under /var/www/html/tigerdial

How it works

The main view shows the calls status list, with detailed information about date/time, dial result, etc..

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From the call list you can easily check every TigerDial operation:

Process Channel Info

Under the process section, you can see the details about the current status of the process channels.

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Queue Status

Click on the queue name to check the queue member status

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Call history

Click on the spooler id to retrieve the call history. 

Here you can find (in xml format) all the dial attempts for a single contact. 

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