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Table of Contents

Problem "Access Denied"


Excerpt

A MySQL error occurs when the function "Extract all rows" is used.

 


Solution

Allow the MySQL user "xcall" to export data into a file in your mysql instance.

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service httpd restart


Problem secure-file-priv option 

The following MySQL error is displayed when you use the extract all rows function:

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Solution

edit the file /etc/my.cnf and add the folliowng row under [mysqld] section:

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[mysqld]
secure-file-priv = ""

and restart the mysqld service

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service mysqld restart


Note
titleImportant

Stop all the callcenter activities before restarting the MySQL service.


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