Dial Contacts from Google Chrome using the BitCally extension
Bitcally is the extension working with the XCALLY customer care suite: it allows your contact center Agents to Click and Dial any formatted phone number detected inside your Google Chrome browser.
It is simple and fast to use: just install the Bitcally extension and you will be able to dial any numbers available inside your browser with a simple Click.
Follow the next steps to install and configure Bitcally.
Search and download the Chrome Extension Bitcally in the Google Chrome Webstore
and configure 
the Phonebar as follows:
Phonebar Type: Motion
Prefix: insert any prefix you want to add to all the numbers dialed (if any)
Remote Phonebar Port: check this parameter on the Agent configuration
| Info |
|---|
Other SIP Clients configuration will be soon available! |
| Info |
|---|
Remember to enable Remote Control for the Agent |
When you install the Bitcally extension you will see this icon 
on your desktop bar:
Now, whenever the system detects a telephone number on a Chrome Page you can just click on it and the number will be displayed in the Bitcally dialpad:
Click on Call:
and the number is passed to the Phonebar (it must be running) and handled by it:
