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Versions

The Motion V2 versioning follows the Semantic Versioning guidelines.

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Note

Version 2.6.11 and later versions are not backward compatible.
Thus, it is not possible to downgrade to older versions from V2.6.11 on.

The following is the list of all the Versions issued for XCALLY Motion V2:723

Version 2.6.

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34

18 Jan

Fixed

  • [MOTV2-4429-4192][XS-4897] Fixed issue with email service, not receiving emails → Email service stability improved

  • [MOTV2-4504][XS-7438] Fixed issue with redirecting calls to an Agent as User/8465] Fixed issue with email text truncation, not working properly (email text truncated if email html body was not available)

Version 2.6.33

Fixed

  • [MOTV2-4493][XS-8195] Possibility to set the incoming Email maximum byte limit → Set the variable XC_EMAIL_MAX_HTML_BYTES_LIMIT (Default value: 4000000000 bytes (4Gb); Recommended: 5000000 bytes (5Mb))

Version 2.6.32

Fixed

  • [MOTV2-4492][XS-7585] Fixed issues with Custom Chat Dashboard reporting inaccurate values

Version 2.6.31

Fixed

  • [MOTV2-4413][XS-6544] Fixed issues with WebRTC audio settings → Audio settings do not reset after the agent logout and audio device do not change when changing audio device from Windows bar

  • [MOTV2-4422][XS-7382] Fixed issue with Omni Channels attachments size → Attachments must be max 25MB

  • [MOTV2-4451] Fixed issue for CTI URL not opening with condition OPEN in trigger for Omni-channel interactions

  • [MOTV2-4460][XS-7234] Fixed error entering email account with comma

  • [MOTV2-4469][XS-6280] Fixed issue with many agents login simultaneously

  • [XS-7585] Fixed issue with custom dashboard reporting inaccurate data

Version 2.6.30

Fixed

  • [MOTV2-4246][XS-5368][XS-5865] Added possibility to insert a limit for number of email messages fetch for IMAP service

  • [MOTV2-4447][XS-7685] Fixed error with email search from Omnidesktop Interface

Porting from v3.x

  • [MOTV2-4417] [MN-615] Fixed issue related to the number of calls made by Motion Bull (excessive decrease of the variable originated)

Improvements

  • [MOTV2-4402] Added possibility to use Vidaoo from XCALLY chat, when XCALLY is integrated with TVox

Version 2.6.29

Fixed

  • [MOTV2-2362][XS-5983] Added the possibility to search for 'numbers' also in subject and body fields of messages. Added agent selection in the Select Agent filter for the admin/user

  • [MOTV2-4279][XS-5242][XS-6253][XS-5363] Fixed issue on Report Scheduler that does not send e-mail

  • [MOTV2-4349][XS-1377] Fixed issue withWebRTC Attended Transfer Delay

  • [MOTV2-4408][XS-7228] Fixed issue with Bull Dialer which doesn’t update List when new Contact is added

  • [MOTV2-4430][XS-7437] Removed Alias functionality (in sections Voice Queues, Outbound Routes, Realtime)

  • [MOTV2-4434][XS-7177][XS-7591] Removed the replacement of the newline character for specific Canned Answers of Email Channel

  • [MOTV2-4435][XS-7501] Fixed issue on trigger: when an agent receives a call and executes a hang-up, the trigger is executed correctly

Porting from v3.x

  • [XM-527] Fixed issue with Chat Snippet located in a page of the website domain different by homepage

  • [XM-548] Added possibility to use the same chat snippet for multiple domains


Version 2.6.28

Fixed

  • [MOTV2-4429] [XS-7438] Fixed issue with redirecting calls to an Agent as User/Supervisor from the Queue Calls Reatilme section. .

Porting from v3.x

  • [XM-456] Fixed issue with Intervals not working when hiding chat snippet from left and right swipe out.

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  • [MOTV2-3096] [XS-195] [XS-1920] Fixed issue with Mandatory Disposition feature for Voice channel (pause status not removed on disposition save)

  • [MOTV2-3471] [XS-1640] [XS-1731] [XS-2308] [XS-2417] Added DialogflowV2 application for Cally Square and Chat, SMS, Openchannel and WhatsApp Connector channels

  • [MOTV2-3607] [XS-2286] Fixed General Search feature for Contacts and My Contacts sections (unable to search string contains special character)

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