Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Versions

The Motion V2 versioning follows the Semantic Versioning guidelines.

...

Note

Version 2.6.11 and later versions are not backward compatible.
Thus, it is not possible to downgrade to older versions from V2.6.11 on.

The following is the list of all the Versions issued for XCALLY Motion V2:723

Version 2.6.

...

34

02 Feb

Fixed

  • [MOTV2-44084192][XS-72284897] Fixed issue with Bull Dialer which doesn’t update List when new Contact is addedemail service, not receiving emails → Email service stability improved

  • [MOTV2-44304504][XS-74378465] Fixed issue for Alias column that was not being populated in Realtime Queuecalls Overview even though the Inbound route field was filledwith email text truncation, not working properly (email text truncated if email html body was not available)

Version 2.6.33

Fixed

  • [MOTV2-4493][XS-8195] Possibility to set the incoming Email maximum byte limit → Set the variable XC_EMAIL_MAX_HTML_BYTES_LIMIT (Default value: 4000000000 bytes (4Gb); Recommended: 5000000 bytes (5Mb))

Version 2.6.32

Fixed

  • [MOTV2-4492][XS-7585] Fixed issues with Custom Chat Dashboard reporting inaccurate values

Version 2.6.31

Fixed

  • [MOTV2-4413][XS-6544] Fixed issues with WebRTC audio settings → Audio settings do not reset after the agent logout and audio device do not change when changing audio device from Windows bar

  • [MOTV2-4422][XS-7382] Fixed issue with Omni Channels attachments size → Attachments must be max 25MB

  • [MOTV2-4451] Fixed issue for CTI URL not opening with condition OPEN in trigger for Omni-channel interactions

  • [MOTV2-4460][XS-7234] Fixed error entering email account with comma

  • [MOTV2-4469][XS-6280] Fixed issue with many agents login simultaneously

  • [XS-7585] Fixed issue with custom dashboard reporting inaccurate data

Version 2.6.30

Fixed

  • [MOTV2-4246][XS-5368][XS-5865] Added possibility to insert a limit for number of email messages fetch for IMAP service

  • [MOTV2-4447][XS-7685] Fixed error with email search from Omnidesktop Interface

Porting from v3.x

  • [MOTV2-4417] [MN-615] Fixed issue related to the number of calls made by Motion Bull (excessive decrease of the variable originated)

Improvements

  • [MOTV2-4402] Added possibility to use Vidaoo from XCALLY chat, when XCALLY is integrated with TVox

Version 2.6.29

Fixed

  • [MOTV2-2362][XS-5983] Fixed issue with Added the search filter in the Interactions view for users/admin that doesn't search in all visible fields[MOTV2-4349][XS-1377] Fixed issue withWebRTC Attended Transfer Delaypossibility to search for 'numbers' also in subject and body fields of messages. Added agent selection in the Select Agent filter for the admin/user

  • [MOTV2-4279][XS-5242][XS-6253][XS-5363] Fixed issue on Report Scheduler that does not send e-mail

  • [MOTV2-4349][XS-1377] Fixed issue withWebRTC Attended Transfer Delay

  • [MOTV2-4408][XS-7228] Fixed issue with Bull Dialer which doesn’t update List when new Contact is added

  • [MOTV2-4430][XS-7437] Removed Alias functionality (in sections Voice Queues, Outbound Routes, Realtime)

  • [MOTV2-4434][XS-7177][XS-7591] Applied Removed the replacement of the newline character \n with <br/> only for global for specific Canned Answers of Email Channel

  • [MOTV2-4435][XS-7501] Fixed issue for a trigger on Agent hang up

  • [MOTV2-4279][XS-5242][XS-6253][XS-5363] Fixed issue on Report Scheduler that does not send e-mail

  • on trigger: when an agent receives a call and executes a hang-up, the trigger is executed correctly

Porting from v3.x

  • [XM-527] Fixed issue with Chat Snippet located in a page of the website domain different by homepage

  • [XM-548] Added possibility to use the same chat snippet for multiple domains


Version 2.6.28

...

  • [MOTV2-3096] [XS-195] [XS-1920] Fixed issue with Mandatory Disposition feature for Voice channel (pause status not removed on disposition save)

  • [MOTV2-3471] [XS-1640] [XS-1731] [XS-2308] [XS-2417] Added DialogflowV2 application for Cally Square and Chat, SMS, Openchannel and WhatsApp Connector channels

  • [MOTV2-3607] [XS-2286] Fixed General Search feature for Contacts and My Contacts sections (unable to search string contains special character)

...