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Last Version

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5.58.0.0

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Previous Versions

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5.4.7.1.0

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5.7.0.0

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5.2.0.0

This is the last version supported on V2 Servers.
Consider disabling in settings the phonebar auto updater if you use V2
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Phonebar Changelog:

Version 5.

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8.0.0

[XM-3471][XS-12545] Update on auto-pause after ending outbound call: if agent is unpaused by the admin and he does an outbound call, at the end of the conversation his status titleUNRELEASEDremains idle correctly

[XM-3478][XS-12559] Update on Realtime pause filter for Phonebar Agent, if chosen pause contains lowercase letters in name: with this fix the filter pause works correctly for all pause names

[XM-3486][XS-12428] Update on call counter for outbound calls: on the Phonebar the counter begins at call start and resets correctly when the call is answered

[XM-3504][XS-12584] Update on trigger events: if a user is logged in with the phonebar and a trigger of type Motion Bar/Popup is set, when an agent receives a call invoking the trigger, the User logged in with the phonebar should not invoke the trigger itself

Version 5.7.1.0

[XM-3436][XS-12518] Fixed an issue concerning 5.7.0.0 release causing an error on omni desktop

Version 5.7.0.0

[XM-278] Adding an API endpoint for Agent information

[XM-305] Adding an endpoint to start and stop call recordings → https://xcally.atlassian.net/wiki/spaces/XM/pages/1845789052/Phonebar+Agent#Endpoint-for-start-and-stop-call-recording

[XM-3015][XS-10574][XS-11712] Adding the ClickToCall option for users (not admins)

[XM-3363][XS-12354] Update to display correctly special characters in CALLERID(name)

[XM-3392] Adding support for the OPUS codec

Version 5.6.0.0

[XM-3118][XS-11861] Update for Phonebar conference call

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[XM-314] Adding of buttons “Accept” and “Reject” on popup notification appearing when a call arrives

[XM-2420] Add login with Active Directory → Phonebar Agent

[XM-2474][XS-10862] Update of Phonebar, because it is not possible to login with phonebar as user or admin, but only as Phonebar agent

Moreover this version includes:

  • PJSIP Update to version 2.14.1

  • TLS support

  • SRTP support

Version 5.2.0.0

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[XM-2330] Addition of options to manage the automatic popup closing in triggers type MotionBar/Popup. This update works only from 5.2.0 Phonebar version and XCALLY version 3.31.0 documentation coming soon

[XM-2361][XS-10583] Fixed issue with “Call History” section, where column related to hour was displayed as “Date” rather than “Time”. With this fix, setting as language English the column displays the right header “Time

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