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Integrations
This section allows the Admin to add other software to the Witiop Platform, integrating their functions and capabilities with those of Witiop.
It is possible to manage all the integrations, adding or deleting them at your own convenience.
In addition to this, if there is a green tick under the section Enabled, it means that the option is active.
Data Frame, which covers the amount of conversations viewed by the administrator.
Manage the Integration
Download Excel file (with all the information in the bracket)
See the Download Excel file section at the End of this page for further information
For a more in depth analysis of what the admin can do in this section:
Data Frame
By clicking on the Bar the following "curtain" will be opened
from which you can select the number of visible managed numbers to review, ranging from 10 to 100.
Manage the Integration
allow the admin to view, edit or delete the address information
Enable/Disable
Click on enable to activate the integration, while if it is already active you will see the following option
Click on Disable to deactivate the integration.
Configuration
Press on configuration to enable the settings of the integration.
Below an example on the Salesforce Integration:
To Save the settings remember to press on .
The Excel file Download
This feature (3.) allows to translate all the information related to the Integrations in an Excel file.
Click on the icon and you will see the following bracket on the top right end of your screen:
Open the file and you will have all the information you need in an Excel, easy to share to subjects/departments that do not use the WitiOp platform.