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ON THIS PAGE

What it's about

How to set up

To activate the login with Active Directory on XCALLY, you need to: 

A. Join XCALLY server to the Active Directory domain

B. Enable Active Directory connection in XCALLY

C. Enable Active Directory login for Administrator, Users and Agents

Join XCALLY server to the Active Directory domain

As requirement of the integration, the XCALLY server must be added in the Active Directory domain.

Follow these steps to configure the XCALLY server:

  1. Use SSH to connect to your XCALLY server

  2. Login with root user

  3. Install required packages for joining to Active Directory (AD) domain

    apt -y install realmd libnss-sss libpam-sss sssd sssd-tools adcli samba-common-bin oddjob oddjob-mkhomedir packagekit

  4. After a successful installation can you proceed to discover Active Directory: the realm discover command returns complete domain configuration and a list of packages that must be installed for the system to be enrolled in the domain

    realm discover <domain name>

  5. An Active Directory administrative user account is required for integrating your XCALLY machine with Windows Active Directory domain. Check and confirm Active Directory admin account and the password

    realm join -U <user> domain.name

Enable Active Directory connection in XCALLY

To use Active Directory login, you need to add Active Directory settings on XCALLY.

Retrieve Active Directory configuration

Ask to Active Directory Administrator the following properties:

Property

Description

url

Active Directory server to connect to, e.g. ldap://ad.example.com

baseDN

The root DN from which all searches will be performed, e.g. dc=example,dc=com.

domain

Domain of email address, e.g. example.com

Configure Active Directory in XCALLY

Follow these steps to configure the Active Directory:

  1. Use SSH to connect to your XCALLY server

  2. Login with motion user

    su - motion

  3. Open /var/opt/motion2/.env and edit the following properties (add it if not existing)

    XC_ACTIVEDIRECTORY_BASE_DN='<baseDN>'
XC_ACTIVEDIRECTORY_URL='<url>'
XC_ACTIVEDIRECTORY_DOMAIN='<domain>'

  4. Stop motion application (with root privileges)

    service motion stop

  5. Initialize environment variables

    cd /var/opt/motion2
npm run initialize

Enable Active Directory login for Administrator, Users and Agents

The login with Active Directory must be enabled in XCALLY

Enable login in General Settings

The Login with SAML must be enabled under Settings → General:

Users and Agents will be able to connect to XCALLY using SAML provider credentials.

Staff emails on XCALLY must be equal to the Staff emails registered on SAML provider.

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