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Email notification for inbound calls
A system application can be used in IVR to send an email notification whenever an inbound call is received. The following example show a simple IVR where an incoming call is routed to a menu option.
- In the menu, we insert the name of audio file to be played and we set appropriate values to response timeout, max digit and retry. We need to select a variable that will store the option selected by the caller.
- System application: The following is a command for sending email using mailx. (To install mailx use “ sudo yum install mailx”)
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