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PARAMETER | DESCRIPTION |
---|---|
QUEUE | Queue name |
UNIQUEID | Call unique ID |
CALLERIDNUM | Caller number, the value of CALLERID(num) variable |
CALLERIDNAME | Caller name (if any), the value og CALLERID(name) variable |
DATE | Current date in format YYYYMMDD |
TIME | Current time in format hhmmss |
TIMESTAMP | Current timestamp in format YYYYMMDDhhmmss |
USERNAME | Agent's username |
CALLDATA | Custom data |
...