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In this section you can find how to perform the Staff Configuration:

    • create Agents, Users, Telephones (simple PBX Extensions), setting their Username and Password for login
    • associate Agents to Teams
    • associate Agents to Queues
    • define and change permissions to Users



Click on the name of the topic to go to the related wiki page:



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Agents

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Teams

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Telephones

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Users








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User Profiles

(coming soon!)

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