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Define the Staff
Define the Staff
- Valerio Ciotta
- XCALLY Knowledge (Unlicensed)
Owned by Valerio Ciotta
In this section you can find how to perform the Staff Configuration:
- create Agents, Users, Telephones (simple PBX Extensions), setting their Username and Password for login
- associate Agents to Teams
- associate Agents to Queues
- define and change permissions to Users
