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Settings
This section provides a summary of all the features set by the Admin on the Witiop platform.
It is possible to edit the information, as well as provide an external login
Edit
To Save the settings remember to press on .
Name
Initial status of the agents (select)
3. Change the Logo
4. Speech recognition languages (languages recognized by system’s feature)
5. Vidaoo Api token
External Login
Regarding the Tenant Id, the Client Id and the Client secret, this It’s possible to login into WitiOp thanks to an external login through:
AzureAD
Salesforce
Google
From Admin → Settings you can view External login tab:
You can select Login type:
and insert:
- Tenant ID: the id of your tenant
- Client ID: the client id of the app you created
- Client secret: the client secret for the app you created
These 3 information are given by the above-mentioned Login Type
.
To Save the settings remember to press on.
Let’s see how to create External Logins, to connect Witiop with these means of authentication
To Save the settings remember to press on.
Select Login type:
.
External Login with Azure AD
Create a new app in your Azure AD Provider.
Create a client secret (Certificates & Secrets)
Set the redirect URLs to: https://witiop.intoowit.it/TENANT/Auth/OAuthReturnUrl
4. Set the front-channel logout URL to: https://witiop.intoowit.it/TENANT/Auth/OAuthLogout
5. Disable implicit grants:
Now you can set Client ID, Client Secret and Tenant ID on WitiOp.
External Login with Salesforce
Create a new app in your Salesforce Provider.
Enable OAuth settings and set the redirect URLs to: https://witiop.intoowit.it/TENANT/Auth/OAuthReturnUrl
Enable single logout and set the url to: https://witiop.intoowit.it/TENANT/Auth/OAuthLogout
Now you can set fields on WitiOp:
Client ID: the Consumer key
Client Secret: the Consumer secret
Tenant ID: your domain url (eg. DOMAINID.my.salesforce.com)