In this page we explain how to create a Dialogflow project and obtain all the information necessary to configure the Cally Square block and the application for the Chat, SMS, Openchannel and WhatsApp Connector channels.
Preliminary Steps
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Set up a Service Account
In order to configure DialogflowV2 application, you need to generate a Service Account.
From the Service account list, select New service account:
- In the Service account name field, enter a name.
From the Role list, select Project > Owner.
- Click Create. A JSON file that contains your key downloads to your computer.
Create a Dialogflow agent
As last step in Dialogflow console, you need to create an agent: to do this follow this documentation.
Configure XCALLY Motion application
In this chapter you will find out how to use the account created in the previous steps.
Cally Square block configuration
- Project ID: copy and paste the Project ID value from Dialogflow Agent settings
- Client Email: client_email property in the JSON file
- Private Key: private_key property in the JSON file
- Language: agent language
Omni channel application configuration
- Project ID: copy and paste the Project ID value from Dialogflow Agent settings
- Client Email: client_email property in the JSON file
- Private Key: private_key property in the JSON file
- Language: agent language