XCALLY section | Tools → Sounds | |||||
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📋 What’s about
A Sound is an audio file. In the sounds section, you can upload and manage audio files that can be used within the entire Motion system, for example, in the Cally Square IVR projects or
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queues for periodic announcements.
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The Sounds Section is under the Tools Menu:
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Play button: Playback an existing sound
Quick Actions button: Edit an existing sound
Upload button: upload a new sound
⬆️ Upload a new Sound
To add a new Sound you click on the upload button and then you can upload or drag an audio file into the box area:
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As shown on the panel the audio
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file’s maximum size is 15 MB and the format must be one of the following: MP3, WAV, GSM.
Once uploaded, the new Sound will be shown in the Sounds List.
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Consider that it is not allowed to add a file with an already existing name, in this case a warning message will alert you about the issue.
🔧 Manage a Sound
On the Sounds list, click on 
related to a sound and then choose the action:
Edit it: change the name of the Sound (by default it is the name of the audio file you uploaded) or add/edit a description
Download it
Replace the sound with a new one. This command is very useful because the new sound will be automatically updated within the entire Motion system where it is used
Delete it
Sounds on New Client Experience
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If you enable New Client Experience, you can view this visualisation, with the list of uploaded sounds:
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you can:
search for a specific sound
clear all filters
manage columns, by selecting or not them
activate the advanced search for each field
play, edit, replace, download or delete a specific sound
upload a new sound, by clicking on Add and selecting the audio file:
