What is a Sound?   

A Sound is an audio file. In the sounds section, you can upload and manage audio files that can be used within the entire Motion system, for example, in the Cally Square IVR projects or in queues for periodic announcements.

The Sounds Section

The Sounds Section is under the Tools Menu:

Open

1. Play button: Playback an existing sound

2. Quick Actions button: Edit an existing sound

3. Upload button: upload a new sound

Upload a new Sound

To add a new Sound you click on the upload button and then you can upload or drag an audio file into the box area:

Open

As shown on the panel the audio file maximum size is 15 MB and the format must be one of the following: MP3, WAV, GSM.

Once uploaded, the new Sound will be shown in the Sounds List. 

Edit and Delete a Sound

On the Sounds list, click on related to a sound and then choose the action:

• Edit it: change the name of the Sound (by default it is the name of the audio file you uploaded) or add/edit a description

• Download it

• Replace the sound with a new one. This command is very useful because the new sound will be automatically updated within the entire Motion system where it is used

• Delete it