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📋 What’s about

In this section you can find how to perform the Staff Configuration:

  • create AgentsUsersTelephones (simple PBX Extensions), setting their Username and Password for login

  • associate Agents to Teams

  • associate Agents to Queues

  • define and change permissions for Users

Click on the name of the topic to go to the related wiki page:

🔵 Users

Click here to find out more

🔵 Agents

Click here to find out more

🔵 Telephones

Click here to find out more

🔵 Teams

Click here to find out more

🔵 User Profiles

Click here to find out more

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