In this section you find the description of the features that Vidaoo offers to a User (The solution is different if you are a user or an administrator!)

A User is a member of the Vidaoo Service within a specific Account, who can only use non-administrative functions (the latter are the responsibility of the System Administrator).

The Administrator can define different types of access to the Vidaoo platform by assigning or limiting certain permissions to groups of Users: to do this, he/she just define the Role that each group of Users must have and set each User's profile with it.

Login to Vidaoo

To log in as User go to: https://vidaoo.xcally.com/login-as-user

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and enter:

• the ID of your Account (this information must be given to you by the Vidaoo Administrator)

• the User name or email (same as above)

• the User password (same as above)

The Menu that is displayed to the User and the list of functions available depend on the Authorizations linked to the Role chosen for this account by the Administrator (in the example below the User is an Agent):

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Following your profile data, you will find some Dashboard Cards, in which some of the User are shown (e.g. Upcoming Meetings, Recordings), like the following example: 

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Users Roles

The default Roles for a Vidaoo User are:

• Account (usually used by the Vidaoo Account Manager or Administrator), which has a full control of all the Vidaoo functions

• Developer (a role of whoever has the function of developing solutions on Vidaoo)

• Agent

• Kiosk

In this section we will deal with the menu sections and commands that are available to users with a profile belonging to a standard role (Agent or Kiosk).

• Agent

The default Agent is able to use all the typical functions of Vidaoo (plan and start meetings, set the custom buttons to be used, record a meeting, and so on) but the Agent but will not be able to configure the environment or create other users or roles:

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• Kiosk

A Kiosk default User will only be able to interact using a kiosk device (e.g.: starting a meeting session, enabling/disabling camera/microphone, closing a meeting and so on):

 

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In addition to these default roles, the Administrator can create custom Roles and assign specific permissions to the users who belong to them: it follows that the menu and the commands that will be available for a User will be directly related to the Role that has been assigned to that User.

The Agent's Role

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This is the Menu that will be displayed to a User with a Role of Agent:

• Profile is where your account general information can be found: name, email, Account ID and all the permissions granted to you as a User

• Meetings is the Menu section where you can create or manage your Meetings

• Recordings contains the recordings that have been started during the meetings

• Administration is the environment in which you can list the custom Buttons set up to be eventually shown on the video conferencing interface

This is the Agent User Profile:

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In the upper section you will find all the information about the User (name, id, account, email, etc.) and the list of permissions associated with the User Role (i.e. the Agent).

The lower section shows some of the User's activities (e.g. Upcoming Meetings, Recordings) in the dashboard cards, as in the following example:

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You can click on the button you find on the right up corner of each dashboard  

Meetings

In this section you can list all open Meetings and setup new ones.

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There is a list of all future meetings. For each meeting there is the following information and the ability to filter:

• Id: meeting identifier

• Topic: Topic inserted in case of creation of the meeting; and the word «meeting» in case of a quick meeting

• Creator: the person who created the meeting

• Type: Scheduled or quick meeting. By default, only the scheduled meeting is visible. Use the filters to view the quick meeting and / or both.

• Created at: when the meeting was created

• Scheduled at: meeting scheduling date