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Remove all the Phonebar components in case of error during installation or after a Windows update

Important

You need to be logged in to the PC as the administrator.

 

  • Uninstall the Microsoft Visual C++ libraries

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2005 SP1 Redistributable Package (x86_64) (if any)

 

  • Open the command prompt and run the following command:

rundll32 %SystemRoot%\system32\dfshim.dll CleanOnlineAppCache

 

 

  • Reboot the PC

 

  • Remove the following directory:

C:\Users\{WINDOWS USER}\AppData\Local\Apps\2.0

({WINDOWS USER} is the name of the user logged into the PC)

 

  • Install again the XCALLY Phonebar

Click here to get the download link

 

 

 

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