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| Info |
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Dial the extension 600 to listen to the echo test. Here you can find the full guide http://www.xcally.com/shuttle/xCALLY-PhoneBAR-Guide.pdf and video https://www.youtube.com/watch?v=1SYi7pRqoBA about the CTI Windows Phone bar. |
It’s possible also to use Softphone Clients, as X-Lite. In the xCALLY Agents section you can see that every Agent is associated to a SIP:
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X-Lite for Windows
X-Lite for Mac
| Warning |
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Remember that, if you want to use X-Lite or other Softphone Clients, it’s fundamental that the agent is also logged on the xCALLY Shuttle Web Agent Dashboard, not only on the Softphone!
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