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Version 2.4.16
Additions
- Freshdesk integration
- added the Check connection button, in Settings -> Integrations
- added the possibility to use Tags
- Desk.com integration/wiki/spaces/XS/pages/1762853078
- added the possibility to choose Classic/Next Gen interface
Database
- Added column open_next_gen in the integrations table
Bug-fix
Fixed property caller name in the Freshdesk ticket message
Fixed message direction in Desk.com ticket message (outbound/label tag)
Fixed contact list limitation for Tiger Dial
Fixed Agent, Sip and Queue creation (name must be without special chars)
Version 2.4.15
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- Integrations
- Possibility to set a Custom Field with a Custom Variable (available in Zendesk, SugarCRM, Salesforce and Desk /wiki/spaces/XS/pages/1762853078 integration)
Database
- Added disposal column in contacts_call_logs table
- Added table dispositions
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Version 2.4.10
Additions
- Integrations - Desk.com /wiki/spaces/XS/pages/1762853078
- Added Custom Fields, Custom Variables and Tags into the Desk.com Case
- Added OAuth 1.0 instead of the Basic Authentication
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Version 2.4.9
Additions
- Integrations - Desk.com /wiki/spaces/XS/pages/1762853078
- Added the new xCALLY - Desk.com integration
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- Fixed recordings section
- Fixed monitor section
- Increased mysql connections limit to 50
Version 2.4.0
Multi-language: now available the French GUI
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Just use the xcally-realtime service: service xcally-realtime start/stop/restart
Version 2.3.66
Completed the Contact Management module
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- Added the creation date in the Contact List
Version 2.3.48
Improved Dashboard and Realtime sections: new widgets
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