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Version 2.4.16
Additions
- Freshdesk integration
- added the Check connection button, in Settings -> Integrations
- added the possibility to use Tags
- /wiki/spaces/XS/pages/1762853078
- added the possibility to choose Classic/Next Gen interface
Database
- Added column open_next_gen in the integrations table
Bug-fix
Fixed property caller name in the Freshdesk ticket message
Fixed message direction in Desk.com ticket message (outbound/label tag)
Fixed contact list limitation for Tiger Dial
Fixed Agent, Sip and Queue creation (name must be without special chars)
Version 2.4.15
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