Page Comparison

Additions

• Freshdesk integration
  • added the Check connection button, in Settings -> > Integrations
  • added the possibility to use use Tags
• Desk.com integration
  • added the possibility to choose Classic/Next Gen interface

Database

• Added column open_next_gen in the integrations table

Bug-fix

• Fixed property caller name in the Freshdesk ticket message

• Fixed message direction in Desk.com ticket message (outbound/label tag)

• Fixed contact list limitation for Tiger Dial

• Fixed Agent, Sip and Queue creation (name must be without special chars)

Version 2.4.15