At the end of this procedure you can see a row containing your new process.
Then you can edit or delete it according to your needs, by clicking on Edit or Delete.
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Important: after the creation, the Process is put on the STOP status, so it is not running. |
Edit a process
By clicking on the Edit button you will find the following process tabs:
When you edit the process you can configure several parameters (for example Drop retry time, Wait time, Intervals, Weight...) in the General Settings, Call Parameters, Advanced Settings,
Advanced Status and Time interval tabs.
Instead the Process Summary, Spooler and Algorithm Analytics are useful to monitor the Process behaviour after the run. The description of each parameter is on the right column of the table.
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Here you can set specific retry times and max retries according to the call status, for example busy, no answer, congestion...
For most part of deployments the default parameters in this advanced configuration are fine. Please be careful and edit the following parameters just with skilled personnel support.
Time Intervals
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Tigerdial runs in secure mode from 7.00 AM to 10.00 PM. From 10.00 PM to 7.00 AM it does not make calls! |
In this tab you can define:
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