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General Settings
In the General section there are some parameters about the xCally Shuttle platform:
- Name of the Organization which uses it
- Email reference
- xCally Shuttle Domain
- preferred Language
- Date and Time Format
- Recording Custom Path
- Secure Connection, to set XCALLY in the https secure connection. Please see how to Enable Secure Connection correctly
- Session Timeout, that represents the seconds of inactivity after which the alert of disconnection of the user will be displayed
- After Call Working, now DEPRECATED. You can define it into the Queues -> Advanced Settings (Smart ACW)
- you can upload your custom Logo for the Header and the Login Page.
- Secure password:if set to Yes, the Account password must follow these rules: UpperCase, LowerCase, Number/SpecialChar and min 8 Chars.
- Show charts: show (if set to Yes) or hide (if set to No) charts in Dashboard and Realtime section.
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On the General Settings Tab you can find the SW Update button useful to update the xCALLY version.
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