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  • Name of the Organization which uses it
  • Email reference 
  • xCally Shuttle Domain
  • preferred Language
  • Date and Time Format 
  • Recording Custom Path
  • Secure Connection, to set XCALLY in the https secure connection. Please see how to Enable Secure Connection correctly
  • Session Timeout, that represents the seconds of inactivity after which the alert of disconnection of the user will be displayed
  • After Call Working, now DEPRECATED. You can define it into the Queues -> Advanced Settings (Smart ACW)
  • you can upload your custom Logo for the Header and the Login Page.
  • Secure password:if set to Yes, the Account password must follow these rules: UpperCase, LowerCase, Number/SpecialChar and min 8 Chars.
  • Show charts: show (if set to Yes) or hide (if set to No) charts in Dashboard and Realtime section.
Info

On the General Settings Tab you can find the SW Update button useful to update the xCALLY version.

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